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email list hygiene
August 2, 2022 • By Erik Kangas

Email List Hygiene: 5 Best Practices for Cleaning Up Email Lists

When sending emails from a new server and IP address, we always stress the importance of warming up the server to prevent emails from being flagged as spam. One critical step of the warm up is sending small batches of messages to email contacts that are likely to open and click on the content....
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digital front door
July 19, 2022 • By Erik Kangas

What is a Digital Front Door?

Patient engagement is a growing concern in today’s healthcare ecosystem. As many providers transitioned to telehealth during the pandemic, the concept of a “digital front door” evolved to describe how patients interact digitally with healthcare providers. Definition The term “digital front door” describes an omnichannel engagement strategy that leverages technology...
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microsoft teams hipaa-compliant
July 12, 2022 • By Erik Kangas

Is Microsoft Teams HIPAA-Compliant?

Microsoft Teams is a unified communication platform with workplace chat, video conferencing, and file-sharing tools. It’s a popular program for internal workplace communications. However, healthcare organizations may wonder if they can use it while complying with HIPAA. Microsoft Teams is designed to work with Microsoft 365 and additional...
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