Move Messages to New Folder

Published: February 28th, 2004

Users can now create a new folder, or move messages to a new folder, while browsing the messages in any email folder in WebMail. This streamlines the process of filing messages into new folders as users no longer have to use the separate Email Folders tool to create them. These new commands create small pop-up windows wherein users can specify the new folder name.

Added Email Features

Published: February 27th, 2004

Envelope Recipient Tracking: LuxSci’s inbound email servers now add a new header to email messages as they arrive. This “X-Lux-Envelope-Recipient:” header contains the email address of the “envelope recipient” — this is the email address to which delivery was intended when the message arrived at the inbound server. This address may well differ from the addresses To and Cc headers. In particular, if an email message is BCC’ed (blind carbon copied) to you, you will see which of your addresses was included in the BCC in this new header. The presence of this new header depends on the existence of the envelope recipient information being present in the “Received” header lines.

Email Filtering: The Email Filtering Tool now allows your to create email filtering recipes which add a user-defined header to the messages which they match. These custom headers can be used in successive filters, or can be used in your email client to further process the message.

Administration: LuxSci has added two new account administration features. 1. The “User Status Report” gives administrators a report on the status of all users and include the date when each user last logged into WebMail, POP, IMAP, or SMTP. This report is an easy way to get an overview of the users in an account. 2. The “Database Summary Report” contains a list of all MySQL databases in an account and the current disk space used by each. From this report administrators can also view a graph of the disk space used by each database over the past 30 days.

WebMail / IMAP Compatibility: Now you can disable automatic expunging of deleted messages in WebMail using a new WebMail Preference. If you disable automatic expunging, then messages that are deleted or moved to new folders will simply be marked for deletion and not permanently removed from the original email folder. To remove messages marked for deletion, you must use the new “Expunge” command located in the “More Options” menu of the check email screen.

Note that although automatic expunging is and has been the default, it is not the standard behavior of IMAP. Disabling automatic expunging of deleted messages will result in WebMail behaving much more like IMAP.

HTML Auto-responses

Published: February 20th, 2004

Auto-responses can now optionally be HTML attachments instead of plain text. This way, you can include links, image tags, and much more. Automatic responses for each auto-responder are now sent to each of your recipients at most once every 30 minutes. This prevents them from getting duplicate auto-responses for multiple email messages sent to you in a short period of time. In order to prevent the use of auto-responders for the sending of Spam and to prevent the issuance of excessive auto-responses in the face of excessive numbers of inbound messages due to viruses and worms, you are limited to sending at most 200 auto-responses per day. Under most circumstances, this is more than enough. If you need to send more then 200 auto-responses in a single day, we can increase this limit upon request.

Affiliate Program

Published: February 11th, 2004

Note that the content of this announcement has been superseded by our new Affiliate Program.

LuxSci announces its new Affiliate Program. This program allows you to get a 10% commission on all eligible services during the first year of your referee’s term with LuxSci. This program is greatly improved over our previous referral programs because: 1. Commissions cover ALL eligible services purchased by your referees during their first year, not just those initially ordered by them, 2. You can track referrals from your web site in our Affiliate Portal, 3. You can create special offer codes and coupons, 4. You can get HTML and links for your web site, 5. You can have commissions paid to you monthly by Check, PayPal, or by credit to your LuxSci account.

Email Guard Email Filtering Updates

Published: February 6th, 2004

Many new Email Guard features released:

  • New report on “Inbound Server Connections” provides information about connections to your server during message delivery.
  • New notification features: You can now designate notifications policies when an email fails a specific filtering policy (for example, “notify recipient” if a email was quarantined because of a virus).
  • Recipient shield actions: You can now designate separate actions to take depending on whether the email address is found on the Recipient Deny list or whether the email address is invalid in your domain.
  • Notifications and templates: New notification features allow you to notify a sender and/or recipient when an email violates a specific policy. This feature enables you to determine what notifications are sent to whom (sender and/or recipient), and for what policy violations. This new feature also allows you to create specific templates (including notification messages) to be sent to senders and/or recipients when an email violates a set policy.
  • End user report types: End users can now elect to receive a text-only email instead of an HTML Spam Quarantine Report indicating that they have new messages in their personal Spam quarantine. Included in this text-only summary will be a link to their online personal Spam quarantine area.

POP Limits Added

Published: February 2nd, 2004

LuxSci imposes limits on the average frequency of POP connections. Clients should not connect more frequently than once every 2 minutes on average unless special dispensation is given. Violations will result in warnings and then, if they continue, short periods of suspended POP access.

This limit has been imposed because we have noticed that a significant number of users are checking their POP email as frequently as once per minute and sometimes once per second. This activity has a high probability of affecting the performance of the email servers when performed by many users at the same time.

Note that this rate limitation does NOT apply to IMAP connections and will not affect the sending of email via SMTP. WebMail access is also unaffected.

Audit Reports

Published: January 29th, 2004

Additional Login Auditing Reports. We have added 2 new reports for login auditing. The new “POP Summary” report gives a summary of the number of connections that you are making to your POP server each hour. Since we have a cutoff of no more than 1 connection every 2 minutes, you can use this report to see exactly how often we think you are connecting. The new “SMTP Summary” report gives you a daily summary of the total number of messages sent, recipients, and bandwidth used by sending email (WebMail is excluded). Since for most users we have a 200 message/day limit on outgoing email, this report tells you exactly how many messages we think you are sending each day. The other existing POP, SMTP, and IMAP reports give you details on each and every connection that you make to the servers so you can see when and from where you are connecting.

Anonymous SMTP

Published: January 26th, 2004

LuxSci announces Anonymous SMTP Services. When you send email from an email client (like Outlook or Mozilla), information about your email client and the Internet address of your computer are included in the email messages and are visible to all recipients (This is not true when sending email from WebMail, however). Many people interested in privacy do not wish this information to become known to their recipients, or anyone else on the Internet. LuxSci’s new “Anonymous SMTP” service allows you to send email from any email client and have this information removed from your messages before they leave LuxSci. This helps to ensure your privacy.

Automatic User Disabling/Deletion

Published: January 23rd, 2004

Account administrators can now configure their account to automatically disable and/or delete users who have not logged in (to POP, IMAP, SMTP, or WebMail services) recently. Administrators can specify what constitutes “recently” and can select which, if any users, are eligible for auto-deletion or auto-disabling. Account Automation API access is required to enable and configure this feature. Users can be enabled for auto-deletion/auto-disabling via the API interface or via your administrative user configuration pages.

New Email Guard Features

Published: November 25th, 2003

Several new Email Guard features have been added:

  • The Email Guard portal for end users will now support versions of Netscape 4.x.
  • Users can associate multiple email addresses (“alias email addresses”) to one primary email address. The Spam quarantine information for a set of associated email addresses is combined in a single Spam Quarantine Report sent to the primary email address, managed through one login in the portal, and controlled by one set of user configurations (for example, Allow/Deny lists). A single quarantine area is created and managed for each set of associated email addresses. All reporting information for each set of associated emails is combined in each report type.
  • The Always Deny Link on the Spam Quarantine Report and the Always Deny Button on the portal is now optional, i.e. it can be disabled at the domain level for all users in the domain by the administrator. By default it is disabled.
  • If you have multiple domains with the same users in each, we can now protect the additional domains at no additional charge using “domain aliases”.