LuxSci provides Secure Hosting solutions on dedicated Linux servers. For custom solutions, multiple servers, load balancing. dedicated hardware, and disaster recovery options, contact sales.
|Feature||Dedicated Business||Dedicated Enterprise|
HIPAA Compliance Available?
|USA or Custom||Texas, USA|
LuxSci's services are provided on servers located in USA-based data centers (RackSpace or Amazon).
*Business Class dedicated servers can be provisioned in RackSpace and Amazon data centers around the world if requested by the customer. There may be an additional setup fee for a non-standard location.
Maximum Disk Space
Disk Space Price: per 100GB
25-100GB comes included with dedicated server accounts (depending on how large/powerful the server chosen is). You can purchase additional blocks of disk space as needed.
Full Disk Encryption
*Business Class dedicated servers from RackSpace, used for large-scale emailing only have full disk encryption if requested by the customer. This will require ordering a separate disk.
Enterprise class servers and Business Class servers at RackSpace enjoy software firewalls and redundant HA hardware firewalls.
Business Class servers at Amazon enjoy software firewalls and AWS Security Group logical network firewalls.
Standard backups of your server data are included. These include 7 daily on-site backups and 4 weekly off-site backups.
Custom Backup/Retention Schedules?
Dedicated server customers can choose custom backup frequencies and retention schedules; this may come with an additional cost. Contact sales for more information.
Account Isolation: No other LuxSci customers have access to your server. No shared servers.
In a shared solution, many 100s or 1000s of separate customers share the same server. Security replies on logical and software partitioning of access and resources. Shared solutions are inherently less secure, have less consistent performance, but are less expensive. Dedicated servers are recommended for when security and consistent performance are important. Only dedicated servers are available for web hosting customers.
|Single Server||Redundant Cluster|
Business Class servers are single virtual servers running in the RackSpace or Amazon Public cloud. Enterprise Class servers are VMWare virtual servers running on a redundant cluster of servers in LuxSci's Private Cloud at RackSpace.
Ultra-reliable: proof against hardware failure
Enterprise Class servers are virtual machines that run on a redundant VMWare cluster. If one of the underlying hypervisors should have a hardware issue, all servers running on it are immediately rebooted on another hypervisor, limiting potential downtime to seconds.
Choose Enterprise Class when server uptime is a very high priority.
Server Isolation: All servers running on the same hardware belong to LuxSci. No public cloud servers.
In the Business Class environment, your server is in a Public Cloud. This means that other servers running on the same underlying hardware (hypervisor) may be owned by organizations unrelated to LuxSci. This provides some security risk compared to use of LuxSci's Private Cloud Enterprise Class environment, where LuxSci owns the underlying hardware and is in control of all servers running on it. Additionally, the Business Class environment may have less consistent performance due to the possibility of "noisy neighbor" servers outside of LuxSci's control.
LuxSci offers standard levels of dedicated servers in both the Business and Enterprise Classes. You can choose the one right for your size, needs, and budget. You can upgrade/downgrade these servers with little effort and little downtime.
Business Class Server Options
Amazon Web Services Public Cloud
|Server Type||CPU||RAM||Max Network Speed||Disk Included||Bandwidth Included||Price|
|Medium||2 Cores||4 GB||250 Mbps||100 GB||600 GB/mo||$200/mo|
|Large||2 Cores||8 GB||400 Mbps||100 GB||800 GB/mo||$300/mo|
|X-Large||4 Cores||16 GB||700 Mbps||100 GB||1 TB/mo||$500/mo|
|2X-Large||8 Cores||32 GB||1 Gbps||100 GB||1.2 TB/mo||$800/mo|
Enterprise Class Server Options
Private VMWare Cluster and SAN at RackSpace
|Server Type||CPU||RAM||Max Network Speed||Disk Included||Bandwidth Included||Price|
|Large||2 Cores||8 GB||1 Gbps||100 GB||10 TB/mo||$550/mo|
|X-Large||4 Cores||16 GB||1 Gbps||100 GB||10 TB/mo||$750/mo|
|2X-Large||8 Cores||32 GB||1 Gbps||100 GB||10 TB/mo||$1,200/mo|
The prices listed above are the entry prices for web hosting with each type of server. Adding other services such as TLS certificates, VPN, SecureForm, Domain Registration, and Email services will add to the overall price.
Other server sizes (e.g., very large memory), physcial servers and clusters, dedicated firewalls and other hardware are available. Additional disk space is an upgrade. Contact sales for details.
What server size is best for you? You can use the table, below, to see what works particular needs. If you want to do multiple things (e.g., 50 power email users plus a low traffic web site), we recommend going up to the next size as the "minimum" recommended for just one of these may have degraded performance when you do two or more. If you just want better performance or room to grow quickly and easily, choose a larger size. We can also re-size your server later you need more power.
Note: Any database-driven web site must be on a server with at least 2 GB of memory. Web sites built on a CMS such as Wordpress, Joomla, Drupal, etc., should be on a server with at least 4 GB of memory, as these systems are memory hogs and can perform poorly on small servers. A "Micro" just does not have enough memory.
|2+ GB Ram||4+ GB Ram||2+ Cores||4+ Cores|
Very low traffic/static
CMS: Wordpress, Joomla, Drupal, etc.
Low traffic and compute intensive
Moderate traffic and compute intensive
No. LuxSci provides managed Linux-based dedicated servers for web hosting.
Yes. It is common for customers to run WordPress on LuxSci servers. Note that you do need to choose a server with a minimum of 2 GB of RAM to run WordPress, or any other database-driven CMS. 4 GB servers will have great performance.
LuxSci does not currently provide a WordPress migration service. We will install a fresh version of WordPress for you. We would suggest that you have your web designer (i.e. the one in charge of designing and maintaining your current WordPress site) assist you in any migrations. S/he may find the WordPress Duplicator plugin very useful for quickly migrating WordPress sites between providers.
Yes, LuxSci will provide non-root SSH access to your server. This is granted only upon request, for security reasons. You can make this request via a Support Ticket.
LuxSci web hosting is a managed service. For security reasons, we do not grant root or sudo-root access to customers.
While you can not edit this file directly, LuxSci support can make requested modifications to it upon request. These modifications are first vetted to ensure that they do not hurt your server's security level.
LuxSci provides custom web site and database management tools (not cPanel) for this purpose. LuxSci also provides a server management tool where you can edit your iptables firewall and view current and historical reports on CPU, RAM, and Disk usage.
Enterprise Class servers have their data stored on a private SAN where all disk partitions are always encrypted. Regular AWS-based Business Class servers also use full-disk encryption. Old-style (RackSpace-based) Business Class servers can not have their main operating system disk encrypted; however, if you purchase additional disks and request it, these additional disks can be encrypted and all of your data can be stored on them. See: Enterprise vs Business Class.
Yes. See Standard Backups. We can also set up custom backup and retention schedules for you.
Yes. You would submit your cron job to support for review and they would configure it for you on your server.
LuxSci will review each request for custom software installation and determine if it will be permitted. For things that you can download yourself, build yourself, and install in your own directory tree -- you are welcome to do that. For things that need to be installed server-wide, these will need to be approved by operations and then installed by operations. Things that require manual installations (i.e., which are not in the standard CentOS YUM repositories) way incur a consulting fee to install. If you want to be sure about specific packages, please inquire.
NOTE: LuxSci does not support and will not install: nginx, node.js, PostgreSQL, JAVA servlets, .NET, Mongodb, and ruby on rails. Our web hosting platform is strictly a CentOS Linux-based Apache, MySQL/MariaDB (including NoSQL), PHP/Perl/CGI system.
Unfortunately, unsecured web servers are intriguing and accessible to determined hackers. So when it comes to managing the large amounts of traffic your site receives, you must make security a top priority. LuxSci's dedicated web site hosting ensures the protection of your online presence with maximized security and capacity. A dedicated server provides space and resources just for you, as opposed to the watering hole of a traditional shared server.
In addition to increased privacy, dedicated web site hosting also offers increased security. For instance, if another users' server is attacked or hacked, you're much less likely to experience collateral damage. Increased reliability arises from the fact that you don't have to share memory, CPU, network, disk space, or other resources. And, dedicated servers are best for accounts that need large amounts of storage or other resources. Does this sound like the type of infrastructure that's right for your business?
LuxSci dedicated secure web hosting services, in conjunction with a HIPAA-compliant account, provides a HIPAA-compliant infrastructure where you can host HIPAA-compliant web sites.
HIPAA-compliant web hosting provides:
Does the nature of your business call for HIPAA compliance? LuxSci's dedicated web hosting servers provide a HIPAA-compliant web infrastructure where you can host HIPAA web sites. The isolated nature of the dedicated server provides enhanced security and flexibility from hackers. You can use TLS to ensure a secure connection between your website and its visitors. We also offer auditing reports for your web sites and your access to our system. With highly secure redundant firewalls and our intrusion protection system, you can rest assured that if there is an issue on your server, we will be alerted.
LuxSci's dedicated HIPAA-compliant web hosting services provide you with your own protected island on the web. You have the ability to host and share information on a secure and isolated platform. Be sure to check out our dedicated server package and to look into our helpful HIPAA-compliant information to make sure you're always protected.
Like any HIPAA web hosting solution where you have the ability to design your web site and upload your own scripts and programs, LuxSci provides a compliant environment and you are responsible for ensuring that your web site is designed and implemented in a secure and compliant fashion. I.e., this includes proper use of TLS when appropriate, access auditing and unique identity verification for visitors to your web site that acces ePHI, proper encryption of ePHI at-rest, etc. For further information, please see the following documents.
Book 2 in the LuxSci Internet Security Series.
Created by Erik Kangas, PhDGet the HIPAA eBook
New servers available in 0-3 business days*
Account term is month-to-month
Free 30-minute training call included
*For Business Class servers. Enterprise Class servers are ready in 1-7 business days.
LuxSci's service is the best I have ever had. As a developer I need a solid system, amazing. Keep up the good work."
I email to commend LuxSci's excellent email and web services, which in my opinion, are similar to a well-built German motor vehicle. Very reliable technology with constant innovations (but no gimmicks) and slick WebMail. Moreover, never before have I experienced such swift customer service. Most emails are replied to within minutes at all times of day. Keep up the good work!"
Your standard and HIPAA-compliant hosting services are awesome, working exactly like we envisioned. Pricing is very fair and support has been wonderful! Would definitely recommend you."
For me, the LuxSci order placement and account design tools offer a rapid process of dynamically adding users, domains or disk space. For my clients, your WebMail service is the first one to meet their needs while also sporting a user-friendly interface. I look forward to working with you again!"
I had a few startup problems but they were solved within a few hours, which is great compared to the support I usually see from other companies. Now everything works as I expect and I am very satisfied with your products and support."