• Beth Isreal Lahey Health
  • Delta Dental
  • AthenaHealth
  • SouthWest
  • YMCA
  • US AmeriBank
  • Lake Chelan Hospitals
  • MJHS Health System
  • Lifecare
  • Aetna

Plans and Pricing

Pricing is based only on the number of end users whose email will be transmitted and secured through LuxSci.

Users Infrastructure Price Dedicated IP
10-50 Users
Shared $7/user Order
50-95 Users
Dedicated $7/user Order
100-245 Users
Dedicated $6/user Order
250+ Users
Dedicated Ask Sales Order

Are you an individual or small organization with modest needs? Perhaps one of LuxSci's channel partners will be able to provide you with a right-sized plan and other add ons such as dedicated implementation assistance and training.

All Plans Include
HIPAA-compliant: Business Associate Agreement
HIPAA-compliant: Send ePHI in your email messages
Email Sending via SMTP
Email Sending via API
Bounce Tracking
Open & Click Tracking
Feedback Loop Tracking
Authentication and Report Account-Wide and per-User
Email Archival
Ticket, Chat, & Phone Support

The server included is a RackSpace Business Class Server with enough horsepower to enable sending for indicated number of users. If you are interested in faster sending, larger-scale sending, a multi-server solution, Enterprise Class servers, extensive API usage, or other custom configurations, Contact Sales.

Outbound Email Relaying is called "Smart Hosting"

You may need a Secure Connector for smart hosting if:

  • You use Office 365 or G Suite and need outbound email encryption for HIPAA compliance.
  • Your ISP will not allow your mail server to send outbound email, or limits the quantity of email that can be sent.
  • Your Exchange Server cannot send email directly for your organization.
  • Your outbound email systems do not support SMTP Authentication.
  • Your IP address(es) have a poor reputation, resulting in your outbound email being considered spam-like by recipients (Are Cloud Servers Bad for Sending Email?)
  • You need to hide the IP address of your mail server.
  • You must ensure all outbound email is Archived, or encrypted.
  • ...the reasons go on and on.

G Suite and Office365

It is simple to configure your G Suite or Office365 account to send all outbound email through LuxSci for encryption and delivery. All you need is a LuxSci smart hosting account that has users corresponding to all of your Google or Office 365 users. E.g., if you have 100 users in the domain "" in G Suite, then you would get a LuxSci account for "" and setup the same 100 users. Once smart hosting is enabled in Office365 or Google, all of your outbound email will seamlessly flow through LuxSci—no per-user configuration or changes are needed.

Exchange, postfix, and sendmail smart hosting

If you are not using G Suite or Office365, then smart hosting works by:

  • Identify one of your LuxSci users as a "smart hosting" user
  • Configure exchange, postfix, sendmail, or whatever email system you use to smart host email by authenticating to LuxSci as this user (i.e. using its username and password).
  • LuxSci then identifies the actual sending user by the "From" address of the message sent.

Alternately, if your sending program does not support SMTP authentication and you have a dedicated solution, you can use our Custom smart hosting service, where we authenticate your user(s) by the IP address from which your email is being sent.

Large Scale Email Sending

Smart hosting users have the same sending limits as other LuxSci business email users — 300 messages/day/user. If a user hits the 300 mark, his sending is suspended until the next day.

Some customers require higher sending limits. LuxSci sales will work with you to define a plan that meets your specific sending requirements.

Contact LuxSci for more information.

Additional Connector Features

eBook: HIPAA-compliant Email Basics

Safeguarding your healthcare practice and protecting patient privacy

Book 1 in the LuxSci Internet Security Series.

Created by Erik Kangas, PhD

Get the HIPAA eBook

After being a long time customer (under several different companies), I haven't had any problems with my LuxSci services, and I bet you folks don't hear enough that you're doing a spectacular job running the hardest service on the Internet. I rarely think about LuxSci, as my mail just works, which ultimately means absolute success in my book. Keep it up!"

Ike Levy