Using Google Workspace for healthcare email is not possible without using a third-party tool for compliance. Microsoft Office 365 can support encryption for HIPAA compliance, but it is difficult to configure and requires users manually enable encryption on a per email basis. LuxSci's Secure Connector is unlike other email encryption gateways in that it encrypts every email automatically to reduce the risk of breaches caused by human errors. LuxSci provides the flexibility to opt-in to more secure methods of encryption for highly sensitive messages.
LuxSci's SecureLineTM encryption engine automatically encrypts every email sent from Google Workspace or Microsoft 365 accounts. It works like this—messages are securely transmitted to LuxSci via SMTP. Then SecureLine encrypts the emails according to your settings before securely delivering them. SecureLine is extremely flexible and encryption settings can be configured to meet a variety of security, usability, compliance, and deliverability needs.
In just a few short steps you can configure Secure Connector for your organization. LuxSci's highly rated support team is also available to assist with set up.
Secure Connector customers can send up to 300 email messages/day (this can be upgraded if needed); customers can send each message to up to 1000 recipients. Secure Connector customers cannot send bulk email of any kind. For email marketing and large-scale sending needs, we offer a separate High Volume Secure Sending service. We can add this service onto your account.
Yes. Recipients of your secure email messages can reply to you. See: Are Replies to My HIPAA-Compliant Secure Emails Also Secure?
To reduce the risk of sending unencrypted messages, LuxSci automatically encrypts every email for HIPAA customers. If some messages do not include ePHI, you can choose to opt-out of using encryption for them. LuxSci does not support opt-in encryption (where you manually specify which messages need encryption) for HIPAA-compliant accounts, because it's too risky for HIPAA compliance. We do support opt-in encryption if you do not need HIPAA compliance.
When you send an email message, it is transmitted securely to LuxSci's servers using TLS. Once the message arrives, LuxSci encrypts the message for each of your recipients and then delivers the encrypted message to the recipient's email servers. Based on your account preferences, who the recipients are, where their email host is, and settings in your account, the encryption used can take the form of: SMTP TLS, Secure Message Pick Up (Escrow), PGP, or S/MIME. The type of encryption used is determined at send time.