• Delta Dental
  • AthenaHealth
  • SouthWest
  • YMCA
  • US AmeriBank
  • Lahey Health
  • Lake Chelan Hospitals
  • MJHS Health System
  • Lifecare
  • Capital Financial Partners

Plans and Pricing

Pricing is based only on how much email you need to send each month.

You can have any number of contacts. LuxSci Mailer accounts are provisioned on dedicated servers: all customer data and email sending is isolated from all other customers for IP reputation, security, and performance reasons.

Email Recipients/month Price/recipient
$0.016 Order
$0.011 Order
$0.0075 Order
$0.0050 Order
$0.0041 Order
1 Million+

All Plans Include
Email Contacts
HIPAA-compliant: Business Associate Agreement
HIPAA-compliant: Send ePHI in your email messages
Dedicated IP Address
Dedicated Server
Design & HTML Code Editors
A/B Testing
API Access
Searchable Email Activity
60 Days*

*Longer time periods are available; however, if you are sending a lot of email, a longer retention period may require a server upgrade.

For those sending a lot of email (millions of messages each month), a shorter time period would be recommended to keep the database server requirements modest and the costs down.

Extensive Analytics and Reporting
Ticket, Chat, & Phone Support

The dedicated server included is a RackSpace Business Class Server with enough horsepower for run the Mailer application and to enable sending to the indicated volume of email recipients. If you are interested in faster sending, larger-scale sending, a multi-server solution, Enterprise Class servers, or other custom configurations, Contact Sales.

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eBook: HIPAA-compliant Bulk Emailing Basics

A technical guide to bulk emailing

Book 3 in the LuxSci Internet Security Series.

Created by Erik Kangas, PhD

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FAQs: Perhaps you were wondering...?

LuxSci Mailer is truly HIPAA-compliant web-based email marketing software that includes everything you need to design, send, track, and achieve a solid return on investment from email marketing.

Yes. LuxSci Mailer uses LuxSci SecureLine to encrypt all email messages. You can leverage ePHI in your segmentation and in the messages themselves.

You and your users will login to your dedicated LuxSci Mailer web interface. There, you can upload and manage your contacts, mailing lists, and email campaigns. LuxSci Mailer's intuitive interface and predesigned templates make it easy for individuals with limited technical expertise to create and send emails.

LuxSci Mailer contains over 100 professionally designed email responsive content blocks that you can tailor to create a campaign email. You can also customize content using the WYSIWYG editor or import campaigns from the internet. The templates included with LuxSci Mailer have been tested to ensure compatibility with mobile devices and popular email clients. LuxSci Mailer's image hosting ability lets you upload any number of images.

LuxSci Mailer lets you preview your email messages to make sure that you like what you see and adjust the design as needed before it is sent. The SPAM checker function evaluates your message for SPAM-like content so that you can edit the text and maximize deliverability.

LuxSci Mailer allows you to send to many lists at once and will eliminate duplicate recipients. Split testing lets you try different versions of your message to see which is more effective.

Scheduling options enable you to send your email blast now or schedule it for the future. LuxSci Mailer automatically handles unsubscribes, opt-ins, bounces, and SPAM complaints (feedback loop reporting).

Mailer is especially effective because it enables you to use email marketing in a truly HIPAA-compliant manner: even the marketing email messages that are sent are HIPAA compliant.

Additionally, LuxSci Mailer's reports answer your important questions:

  • Who opened which emails; when; from where; on what device/OS?
  • Who clicked on what link when; from where; on what device/OS?
  • How many bounces and why did they occur?
  • Who unsubscribed and marked the message as SPAM?

If you reach your email sending limit for the month, you will still be permitted to send email; however, you will be charged a fee for the excess sending at the beginning of the next month. If you are going to exceed your sending limits consistently and by a significant amount, it will be more cost effective to upgrade your plan to a higher monthly sending limit.

If you would prefer that your sending be suspended if you hit your sending limit, so that there is no possibility for excess use fees, please contact LuxSci support.

You can review your monthly sending limit, what happens if you hit your limit, and what the excess usage fee is in your account's High Volume Sending Overview Page.

Other questions? Call Sales

Additional LuxSci Mailer Features

The big picture is that you guys are absolutely doing it right in my view. Your platform is flexible and easy to use. Your team is quick to respond to tickets and your technology is solid. I couldn't be more pleased with how things turned out using your outbound email servers."

Brad Butler . COO . Halloween Express