Security & Privacy is Central to LuxSci's Mission

The Internet is a powerful communications vehicle, though it presents serious risks when you rely on it for business. Security risks exist beyond the perimeter of your organization. Security breaches and privacy dangers secretly grow like weeds within the ranks of employees and within others who have internal access to sensitive data. Unauthorized access, whether you are aware of it or not, may be inevitable in this day and age. But, how do you mitigate that risk? What steps do you take to protect your data?

Most service providers offer little or no security or protection. Most vendors who claim to protect your data merely provide a veneer, a basic level of security and privacy that fails to service the pivotal needs of a modern organization.

With LuxSci, the security of your communications is at the very heart of our founding principles. Security has been our main focus since inception in 1999. We were offering HIPAA-compliant email services as far back as 2005. In the years since, our security offerings have deepened and have tracked the changing compliance landscape.

Whether you are communicating with your internal users or with friends and associates at the other end of the Internet, LuxSci can keep your communications safe. We enable secure communications: email, texting, real-time chat, video conferencing, and web form.

Why is Security Essential?

Infrastructure Security

LuxSci's server infrastructure includes:

  • Redundant hardware firewalls
  • Server-level software firewalls
  • Server-level anti-virus scanning
  • Server-level intrusion detection system
  • Disk-level encryption on all Enterprise-class servers (also available upon request with dedicated Business-class servers)

LuxSci's servers reside in a very high performance, high security, SSAE16-certified data center:

LuxSci's State-of-the-Art Data Center

Additionally, LuxSci's DNS services are resilient to denial of service attacks:

See DNS at LuxSci -- Not your "Daddy's" DNS!

Privacy and Non-disclosure Policies

In addition to our access controls, which allow you to specify who can see your information, LuxSci has a very strict privacy and non-disclosure policies. Our technical support staff will never access your email or WebAidesTM or other sensitive data without your prior consent.

Every time I needed support with LuxSci's Secure Email solution the technical staff at LuxSci found the solution very quickly. They always get to work on a ticket immediately. They always give a status update in the ticket system which also notifies via email. Opening and updating a support ticket is very easy. We are very pleased with the Secure Email product and the support team."

Andy Groll . USAmeriBank