LuxSci’s email services are versatile, as well as secure. We offer solutions to many problems and meet a diverse assortment of specialized needs.  One important niche well-served by LuxSci’s flexible and highly configurable system is that of parental control — specifying exactly what email should be sent and received by children and keeping tabs on that email, while not restricting the parent’s (administrator’s) email usage.

Read the rest of this post »

LuxSci’s new “Sender Restriction” feature allows account and domain administrators to exert firm control over which email is delivered to their users.  When enabled, this feature permits the specification of:

• An “allowed sender list” of domains and/or email addresses.  Email from anyone not on the list will be refused (bounced back to the sender with an error).
• An “denied sender list” of domains and/or email addresses.  Email from anyone on this list will be refused (bounced back to the sender with an error).

Read the rest of this post »

Starting June 1st, 2009, LuxSci will change the way that it determines monthly disk space usage.  Going forward, an account’s monthly disk space usage will be its “peak disk space usage” — i.e. the maximum disk space used during the month.

If an account’s peak usage exceeds its purchased disk space limit, the account will automatically use “supplemental disk space” to make up the difference with no noticeable change for users.  Supplemental disk space is a convenience that costs 150% of what the same disk space would cost if planned for and purchased ahead of time.

Read the rest of this post »

We at LuxSci are always being asked questions about various email programs and their usage.  With HIPAA compliance becoming more and more important, we get a lot of inquiries regarding secure email. One of the most frequently asked questions is how to install S/MIME security certificates in various email programs that our servers support. Sometimes finding instructions on installing security certificates in various email clients is difficult, even with the help of search engines. To make your search easier, we have complied instructions for several of the the major email clients:

• S/MIME for Outlook 2003
• S/MIME for Outlook 2007
• S/MIME for Mail.app
• S/MIME for Entourage
• S/MIME for Thunderbird
• PGP for Thunderbird via the Enigmail Add-on.

Read the rest of this post »

It used to be that to send an email, you had very few choices and even less control over what happened once the message was sent, how many emails you could send, or how you connected to the Internet to send email.  Well, times have changed, the Internet has evolved, users are more savvy, and expectations are much higher.

Today, LuxSci offers five different ways to send outbound email, each geared to particular uses and needs.  In this article, we will describe each method, examine the pros and cons, and end with a  feature chart.  Our goal is to make your outbound email shopping experience straightforward and to provide you with an email service appropriate for your needs.

Read the rest of this post »

LuxSci users have a new setting whereby they can choose to have copies of all messages that they send via SMTP from their email programs automatically delivered to their “sent” email folder on the server. This is advantageous in that:

Read the rest of this post »

LuxSci has long supported the concept of “capturing outbound (and inbound) email,” where copies of all outbound email for all users in a domain are sent to an email address of your choice (be it on LuxSci or elsewhere).

Now, this kind of automatic outbound email copying can be enabled and configured on a per-user basis.  Each user can choose to forward copies of all outbound email (sent from WebMail or SMTP) to any single address of his/her choice; this address can be different for each user.

Read the rest of this post »

LuxSci has recently lowered its prices for DNS services [and domain registrations]. We are now cost competitive with all major DNS services offered, with the exception perhaps of the “free” ones bundled into other DNS providers’ packages.  The quality of LuxSci’s DNS service continues to far exceed that of most providers.

DNS services are often likened to the “phone books” of the Internet.  If the phone book is not available, then your email stops working and people cannot get to your web site.  Highly reliable DNS services are thus fundamental to reliable email and web sites. Yet, all too often, people choose their DNS service provider based solely on price, only to regret that decision later when things start failing — while you can change your DNS provider, it is not instantaneous and the loss to you may be unrecoverable.

Read the rest of this post »

Users of LuxSci’s High Volume Outbound Email Service send thousands of messages to opt-in distribution lists of clients and subscribers.   However, as with any bulk mailing, there are always permanent failure bounces due to addresses that are no longer valid or other issues.  Usually, managing these bounces is somewhat of a challenge; however, prompt removal of invalid email messages is one requirement of good netiquette when sending bulk mailings.

LuxSci offers a free tool to assist you in managing your email bounces:

Read the rest of this post »

LuxSci’s authenticated smart hosting service has been enhanced to provide full compatibility with outbound SecureLine automatic email encryption, per-user taglines, per-user sending limits, per-user SMTP usage auditing, and more. It also makes integration with your existing email server or Exchange server very easy.

This new “intelligent” smart hosting feature takes the stream of inbound email coming from your server through a single LuxSci SMTP user and determines which actual user is sending the message, based on the “From” address in the message headers.  The message is then treated as if it was sent by and authenticated by the LuxSci user with that address.

Read the rest of this post »