Posts Tagged ‘email’
Tuesday, May 21st, 2013
 LuxSci has re-tooled its email alias management interface from the ground up to make it faster, more powerful, and more consistent with many of its other administrative interfaces.
Email aliases are addresses in your domain that do not correspond to a physical user, but which may deliver email to one or more addresses or deny email with a custom message. E.g. “sales@yourdomain.com” might not be an actual person — it might just forward email to a few of your employees. The LuxSci Email Alias Management tools enables administrators to create, edit, and delete these kinds of email flow rules for all email addresses in all domains in their account — Aliases, Domain Catchall Rules, User email forwarding rules, and WebAide User Group mailing list rules — all in once place.
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Tags: alias, distribution list, email, mailing list, subscribe, unsubscribe
Posted in New Feature Announcements
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Tuesday, May 7th, 2013
 A majority of companies and hospitals that offer email encryption for HIPAA compliance allow senders to “opt in” to encryption on a message-by-message basis. E.g. if the user “does nothing special” then the email will be sent in the normal/insecure manner of email in general. If the sender explicitly checks a box or adds some special content to the body or subject of the message, then it is encrypted and HIPAA compliant.
Opt-in encryption is desirable as it is “easy” … end users don’t want any extra work and don’t want encryption requirements to bog them down, especially if most of their messages do not contain PHI. It is “good for usability” and thus easy to sell.
However, opt-in encryption has become a very bad idea with the inception of the HIPAA Omnibus rule. Its use imposes a large amount of risk on an organization, which grows exponentially with the size of the organization.
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Tags: email, encrypted email, hipaa, hipaa compliance, Ombibus rule, ombinus, opt in, opt out, phi, reportable, secureline, unencrypted, usability
Posted in LuxSci Library: HIPAA
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Monday, May 6th, 2013
We have written extensively in the past about the impact of HIPAA regulations on email services, web hosting, faxing, and Skype use. The recent HIPAA changes reflected in the Omnibus rule have a significant impact on the use of these types of services. Here, we examine the new and important considerations based upon the HIPAA Omnibus Rule.
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Tags: email, fax, hipaa, omnibus, phi, skype, web
Posted in LuxSci Library: HIPAA
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Thursday, May 2nd, 2013
 LuxSci sends many different kinds of automated email messages to users and account administrators. Some examples include:
- Support Ticket updates
- Alerts of login successes and/or failures
- Spam quarantine reports
- Reports on the failed sending of email messages or spam feedback loops
- Notifications of reaching or exceeding various types of limits
- Status notifications from automated or periodic processes
- many, many more
Until recently, a large majority of these automated email messages were simple “plain text” messages and the ones that were HTML, used very simple, plain markup.
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Tags: branding, email, private labeling, template, white label
Posted in New Feature Announcements
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Friday, April 5th, 2013
 It happens to everyone who uses any provider — suddenly your email is no longer working. If it’s just for a few minutes or some scheduled time at night, it’s usually no big deal. However, if it’s in the middle of your work day and you rely on email, you may have a problem.
What do you do if your email stays offline for 5 minutes … 10 minutes … an hour … and you don’t know when it is coming back?
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Tags: backup, continuity, disatser, email, failure, message continuity, recovery, server
Posted in Business Solutions
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Tuesday, March 26th, 2013
LuxSci customers using the SecureLine end-to-end email encryption system can send secure email messages to anyone on the Internet. These are often received as “Escrow” notification emails … where the recipient needs to click on a link to retrieve the message securely. This video shows you visually how to retrieve your message using Escrow and how to send a Secure email message back to the sender.
Watch video.
Tags: email, escrow, secure send, secureline, securesend
Posted in LuxSci Library: HIPAA, LuxSci Library: Security and Privacy
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Tuesday, February 26th, 2013
 LuxSci’s SecureForm service enables customers to collect data from web and PDF form posts and securely save and/or send that data in many formats to many places via email, FTP, MySQL, and online file storage.
Until now, if you wanted to send your form data over email securely to a recipient you had your choice of encrypting via SMTP TLS, PGP, or S/MIME. TLS is great, but not all recipient email service providers support it; PGP and S/MIME are very secure but require special setup and support by the email programs that the recipient uses to access these messages.
Now, SecureForm supports secure delivery of form post data to any recipient’s email address via the SecureLine Escrow secure message pickup service.
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Tags: email, escrow, form, secure, secureform, secureline
Posted in New Feature Announcements, SecureForm
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Wednesday, February 20th, 2013
 Split Domain Routing (SDR) is a term used when you wish for some users in your domain to be able to get email at company X while others can get their email at company Y … and all these users have email addresses in the same domain.
For example, lets say your company domain is “my-doctors-on-call.com” and you are in the process of moving your email from some company X to LuxSci.com. You have doctors Joe and Emily whose email addresses are joe@my-doctors-0n-call.com and emily@my-doctors-on-call.com. The migration is not complete or you need to migrate over time for some reason … so Joe needs to still get his email at Company X, but Emily is all moved and needs to get her email at LuxSci.com. This is “Split Domain Routing” … some email going one place, some going elsewhere.
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Tags: delivery, dns, dns mx, email, routing, sdr, split domain routing
Posted in Business Solutions, LuxSci Library: The Technical Side of Email
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Tuesday, January 8th, 2013
 SSL certificates are pervasively used on the Internet for securing all the data sent between servers, devices, clouds, phones, computers, etc. SSL certificates are intrinsic in the encryption of communications using ”SSL and TLS” (how do these work? What is the difference?) — you can’t have secure communications without them!
In this article, we answer many common and not-so-common questions about SSL certificates.
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Tags: email, ev ssl, http, https, secure, shtml, ssl, ssl certificates, tls, web site
Posted in LuxSci Library: The Technical Side of Email
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Friday, September 28th, 2012
 You just sent an important business communication via email and assume all is well … but what if that email was not received?
How do you know? There could be significant delays or consequences if the message was not delivered. What can you do to put your mind at ease?
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Tags: delivery, disposition, email, recipient, report, status, web bug
Posted in Business Solutions
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