Recent research from McKinsey & Company indicates that people prefer more personalized experiences when engaging with companies, businesses and providers. While the retail, technology and financial services sectors have realized the benefits of personalization for years, the healthcare industry has been slower to adapt—providing huge opportunities to improve experiences and outcomes with better communications. Simply […]
Sending HIPAA compliant emails continues be a core requirement for effective healthcare engagement, including for care management, patient and customer communications, and preventative care, as well as for marketing and data collection efforts. At the same time, patient and customer protected health information (PHI) can never be compromised, making it critical to understand the risks […]
We’re pleased to share our latest designations and recognition for being “best-in-class” when it comes to email security, including from SecurityScorecard, SSL Labs and the Cybersecurity Excellence Awards. As you may know, our commitment to email security is unwavering, playing a central role in everything we do. Most of all, this commitment focuses on our […]
To design an appropriate email infrastructure, organizations must understand the types of emails they plan to send. Outside of regular business communications between colleagues, marketing and transactional emails are used to communicate externally with clients and customers. Although they are often lumped together, transactional and marketing emails serve different purposes and require different hardware configurations […]
Sending HIPAA-compliant emails is easy when you use an encryption solution like LuxSci. But what happens when someone replies to an encrypted message? Are the replies also secure? This is primarily a concern when using SMTP TLS as a secure means of email delivery. This article will explain how messages are sent securely, how replies […]
