Category: HIPAA Email Compliance

HIPAA-Compliant Secure Email: Understanding Encryption

August 15, 2023

Email encryption is an important topic to understand when evaluating HIPAA compliant email vendors. Encryption is an addressable standard for HIPAA compliance, but if you send sensitive information via email, encryption is the easiest way to meet the standard. The two most common email encryption methods include SMTP TLS and Secure Portal Pick Up. This […]

How to Overcome Email Encryption Challenges

July 13, 2023

If your business transmits sensitive information via email, encryption is often required to meet compliance standards. However, if encryption is difficult to use, employees and recipients alike may avoid secure channels and communicate sensitive information insecurely. Email encryption technology must be intuitive for employees to use and easy for recipients to decrypt to encourage adoption. […]

Is Your Organization Prepared for On-Premises Exchange 2007, 2010, and 2013 Updates?

April 11, 2023

Microsoft recently announced they would begin blocking emails sent from vulnerable on-premises Exchange Servers to Exchange Online. Microsoft no longer supports these servers, so they no longer receive security updates and risk being hacked or breached. In 2022, cybercriminals targeted on-premises Exchange Servers with new zero-day attacks. To reduce risk and encourage customers to upgrade to Exchange […]

The Benefits of Using PHI in Patient Communications

March 15, 2023

Some healthcare organizations do not allow PHI to be sent outside the patient’s health record. However, by allowing your marketing and administrative teams to use PHI in patient communication, you can streamline operations, improve the patient experience, and increase revenue. Although the healthcare industry is traditionally slow to adopt new technologies, the past few years […]

Patient Portals and Patient Engagement

March 8, 2023

Patient portals are powerful tools that allow patients to access their health records and even enable appointment scheduling and communication with healthcare providers. Despite their growing importance and popularity, patient portals alone aren’t a solution for patient engagement. What is a Patient Portal? A patient portal is a secure online website that gives patients 24-hour […]