April 11th, 2023

Is Your Organization Prepared for On-Premises Exchange 2007, 2010, and 2013 Updates?

Microsoft recently announced they would begin blocking emails sent from vulnerable on-premises Exchange Servers to Exchange Online. Microsoft no longer supports these servers, so they no longer receive security updates and risk being hacked or breached. In 2022, cybercriminals targeted on-premises Exchange Servers with new zero-day attacks. To reduce risk and encourage customers to upgrade to Exchange […]

March 29th, 2023

The Security Risks of Staffing Challenges

The cybersecurity talent shortage is a known issue that the government, industry groups, and educators are working to address. But as CISOs are asked to do more with fewer resources and support, it can risk healthcare organizations’ cybersecurity. The “Implications of Stress on CISOs 2023 Report” by Cynet found that many security teams faced retention […]

March 22nd, 2023

How to Personalize Email Campaigns Using Custom Fields

Personalizing your email content is essential to provide an excellent patient experience. With LuxSci’s Secure Marketing platform, you can use the custom fields feature to make it easier to segment your contacts and personalize content at scale. What Are Custom Fields? Custom fields store additional data about your contacts. Traditional custom field data includes information […]

March 15th, 2023

The Benefits of Using PHI in Patient Communications

Some healthcare organizations do not allow PHI to be sent outside the patient’s health record. However, by allowing your marketing and administrative teams to use PHI in patient communication, you can streamline operations, improve the patient experience, and increase revenue. Although the healthcare industry is traditionally slow to adopt new technologies, the past few years […]

March 8th, 2023

Patient Portals and Patient Engagement

Patient portals are powerful tools that allow patients to access their health records and even enable appointment scheduling and communication with healthcare providers. Despite their growing importance and popularity, patient portals alone aren’t a solution for patient engagement. What is a Patient Portal? A patient portal is a secure online website that gives patients 24-hour […]