Missed medical appointments are not only bad for your business, but they can also negatively impact patient health outcomes. You can improve attendance and health outcomes without adding to administrative overhead by automating appointment reminders and customizing them according to patient preferences. Why Implement Automated Appointment Reminders There are many reasons to introduce automated appointment […]

When working in a critical sector like healthcare, business continuity planning is an essential task. In fact, organizations subject to HIPAA regulations must create a risk assessment that identifies the systems that contain sensitive data and plan for what happens to that data in case of an emergency. Once you understand what data is at […]

LuxSci is happy to announce that new accessibility features are now enabled in the SecureLine Escrow and SecureSend portals. These enhancements improve the portals’ usability and provide a more inclusive experience for people with disabilities. Everyone should be able to use the internet, and proper accessibility guarantees that. What is Accessibility? The Americans with Disabilities […]

Recent survey results from CVS Health indicate that healthcare patients desire a more personalized healthcare experience. Over the last ten years, the online experience has become highly customized. Online vendors have more customer data and use it to extend personalized offers, reminders, and updates. Although people are concerned about online privacy, they are more likely […]

Electronic medical billing requires access to protected health information to accurately bill and receive payment for medical treatments. While not covered entities, medical billing companies are often contracted as business associates and fall under HIPAA regulations. Title II of HIPAA applies directly to medical billing companies. It dictates the proper uses and disclosures of protected […]