New from LuxSci: Accessibility Updates to SecureLine Escrow and SecureSend Portals
LuxSci is happy to announce that new accessibility features are now enabled in the SecureLine Escrow and SecureSend portals. These enhancements improve the portals’ usability and provide a more inclusive experience for people with disabilities. Everyone should be able to use the internet, and proper accessibility guarantees that. What is Accessibility? The Americans with Disabilities […]
Personalize Healthcare Communications to Improve the Patient Experience
Recent survey results from CVS Health indicate that healthcare patients desire a more personalized healthcare experience. Over the last ten years, the online experience has become highly customized. Online vendors have more customer data and use it to extend personalized offers, reminders, and updates. Although people are concerned about online privacy, they are more likely […]
Is Medical Billing Information Protected Under HIPAA?
Electronic medical billing requires access to protected health information to accurately bill and receive payment for medical treatments. While not covered entities, medical billing companies are often contracted as business associates and fall under HIPAA regulations. Title II of HIPAA applies directly to medical billing companies. It dictates the proper uses and disclosures of protected […]
Email List Hygiene: 5 Best Practices for Cleaning Up Email Lists
When sending emails from a new server and IP address, we always stress the importance of warming up the server to prevent emails from being flagged as spam. One critical step of the warm up is sending small batches of messages to email contacts that are likely to open and click on the content. Sending […]
New Feature: Custom Bounce Domains
LuxSci has introduced a new feature to improve reporting for bounced transactional and marketing messages. The new “Custom Bounce Domains” feature allows administrators to set a custom domain for bounce processing that will not break DMARC. What is DMARC? DMARC stands for Domain-based Message Authentication, Reporting, and Conformance. It protects users from forged emails and […]