October 17th, 2019

The Different Types of Telehealth & How to Stay HIPAA-compliant

Updated May 2022. The telehealth landscape has changed dramatically over the last few years. At the height of the pandemic closures in April 2021, 64% of US households reported using telehealth. 43% of Americans plan to continue using telehealth, and many healthcare providers continue to offer virtual care. When telehealth took off, many privacy and […]

September 30th, 2019

Using Email for Online Faxing? It Must Be HIPAA-Compliant

Many businesses use email and more recent forms of communication wherever they can, but there are still a number of use cases where organizations rely on the humble fax machine. These include legal discovery, sending medical records and a range of situations where a paper trail is important. In certain circumstances, faxing can be an […]

September 6th, 2019

HaveIBeenPwned? Selecting passwords that are not known to Hackers

Users tend to reuse passwords to make their life simple.  This includes reusing the same passwords across multiple sites and using the same passwords for years and years. This is bad of course.  We see it in the news so frequently that no one is surprised that millions of accounts are compromised at companies every […]

September 3rd, 2019

HIPAA-Compliant Online Forms: Legal & Flexibility Considerations

Online forms are crucial for many companies’ data collection, processing, and communication. They can be used as a point of customer contact, for surveys, as part of legal agreements, and for gathering data. They can also be a critical element in an organization’s marketing process. While online forms have proven helpful in various situations, they […]

August 15th, 2019

Custom Email Header Tracking and Reporting

Does your outbound email sending system incorporate custom email headers in each message … headers that track potentially important per-message information such as: Email Campaign ID Customer Segment ID Unique message ID Auto-responder code etc.? Many systems include such information; however, the email headers that these and other types of tracking information are recorded in […]