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Posts Tagged ‘administration’

How do you access multiple LuxSci accounts from one browser?

Tuesday, March 8th, 2016

Our first “Ask Erik” question comes from Peter Douglas of GFIA, Singapore:

“I’ve been a LuxSci customer for >15 years and it’s been great… to the extent that almost all the organizations I’m involved with, I’ve set up with LuxSci email and sometimes Web hosting.

On an email client I can switch between LuxSci accounts seamlessly.  But on WebMail, if I try to open my various accounts in different tabs, I keep getting logged out each time I move between accounts.

In the past your technical support has suggested using a different make of browser for each account.  This works, but it seems a bit of a duct-tape-and-WD40 approach for the 21st century.  Is there a more elegant solution to switching between multiple LuxSci accounts?”

Thank you for the great question, Peter.  Below, I shall explain what is happening and why, and then present a few good solutions for accessing or managing multiple LuxSci accounts.

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LuxSci Account Administration Overview Video

Thursday, March 21st, 2013

Would you like to see how Account Administration at LuxSci works and to learn some tips and tricks to get started managing your account?

The video below covers basic management of users, billing, aliases, domains, web sites, and other aspects of your account.  This is a great introduction for any new LuxSci customer.

Watch video.

Administrator Widgets and Workspaces

Tuesday, September 1st, 2009

In keeping with the recent updates to its Welcome page, LuxSci has updated its Account Administrator and Global Account Administration pages to use its new widgets.  New administrator widgets such as the “New User Wizard” and the “Account Summary and Notices” widgets are now available for use.  With these changes, administrators now have an additional workspace in which to organize and maintain their widgets and they can customize their administrative interface to make it more effective for their use.

Updated Account Administration Area

Saturday, April 25th, 2009

LuxSci has updated Account Administration on its members’ web site.  Account Administration tools help users manage billing, updates, users, domains, web sites, databases, private labeled themes, and other account settings.

The new user interface offers a crisper presentation of information and provides a more unified and consistent feel across all administration pages. Navigation is much simpler too.  The interface also integrates more AJAX components to make searching for users, domains, and web sites faster.

Access Multiple Inboxes and Other Folders from a Single Account

Saturday, February 7th, 2009

I read about how Gmail supports “multiple Inboxes” and this seemed like a nice new feature.  However, LuxSci has allowed users to access the Inboxes and other folders from other accounts in its unified WebMail interface for over a year and a half now … i.e. this is old news. However, it’s not really “old news” as their “multiple Inbox” feature is named in misleading way — it is not supposed to give you access to other people’s Inboxes!

In this post, I’ll show you how to simulate multiple Inbox access in Gmail using the “multiple Inboxes” feature and indicate how this is not really a true multiple Inbox scenario and has some significant limitations.  Then, we’ll show you how to set up the same thing in LuxSci. Finally, you’ll see how to use LuxSci for true shared folder access.

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New: Restrict What Email Addresses Your Users can Send Email To

Monday, November 24th, 2008

LuxSci has had many requests for a feature where account administrators can restrict users to a well-defined set of email recipients.  This is very useful, for example, when setting up email for a specific purpose such as internal communications within a business or association, or in an educational or home setting to control where email is sent by minors.

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New Account Administration Tools: Bulk User Management

Friday, October 12th, 2007

LuxSci has released several new tools to assist account administrators. These include: Bulk user deletion and CSV downloads of information about all or selected users, aliases, and domains in your account. These functions were previously also available via LuxSci’s API; they are now also available to via our regular web-based administrative interface.

Global Account Administration: Manage Multiple Accounts with One Login

Wednesday, September 26th, 2007

Clients who have multiple LuxSci accounts can now utilize a special feature called "Global Account Administration" that allows them to administer all (or any subset of) their accounts with a single login. This feature also permits searching across all accounts and access to some advanced controls for clients whose accounts are on dedicated servers.

Premium Email Filtering Enhancements

Friday, June 22nd, 2007

The following service advancements are being introduced into the Email Defense Premium Email Filtering service:

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Account Administration Changes

Saturday, June 16th, 2007

The following updates have been made to our account administration tools:

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