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How do you know if someone has read your email message?

Friday, July 26th, 2013

Has your recipient actually read that email that you sent to him or her?

Has anyone else been reading the email messages that you sent or which are saved in your online email folders?

We are often asked how customers can verify if an email that has been sent has actually been read or if they can detect if messages have been covertly read (e.g. by the NSA).  The quick answer is that:

  1. With respect to your recipients reading your emails, you generally cannot ever know unless you plan on it ahead of time or use a system that includes read tracking as a feature.
  2. With respect to your ISP or the government reading emails, you cannot ever know.  All you can do is implement encrptions mechanisms to prevent them from reading the messages altogether.

In this article, we will discuss what measures you can take and how effective they are for determining if an email message has been read — the simplest and most generally available methods are the least reliable.

Read the rest of this post »

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