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Posts Tagged ‘entourage’

How to Install S/MIME (and PGP) Encryption Certificates into Major Email Clients

Wednesday, May 27th, 2009

We at LuxSci are always being asked questions about various email programs and their usage.  With HIPAA compliance becoming more and more important, we get a lot of inquiries regarding secure email. One of the most frequently asked questions is how to install S/MIME security certificates in various email programs that our servers support. Sometimes finding instructions on installing security certificates in various email clients is difficult, even with the help of search engines. To make your search easier, we have complied instructions for several of the the major email clients:

  • S/MIME for Outlook 2003
  • S/MIME for Outlook 2007
  • S/MIME for Mail.app
  • S/MIME for Entourage
  • S/MIME for Thunderbird
  • PGP for Thunderbird via the Enigmail Add-on.

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Viewing the Message Source / Full Headers of an Email

Wednesday, February 4th, 2009

When diagnosing issues with email delivery and analyzing the properties of an email message, it is almost always the case that one needs to obtain either the “full headers” of the message or the “source” of the message.

The “message source” is the complete raw content that represents the message.  This includes all of the “metadata” about the message (who its from and to, the subject, etc.) as well the body content and all of the attachments. The full message source really contains two distinct parts — the full headers and the body.  The full headers are at the beginning of the message source and continue until a blank line is reached;  one or more blank lines separate the headers from the body.

In this article, we are not going to discuss what is in the headers or body, or how that information is formatted.  Instead, we will show you how to retrieve this information when using different kinds of email programs and web-based systems.  With these instructions, you should be able to get the “full headers” from any email message located in most email systems.  This information can be helpful to your technical support representatives when analyzing message behavior.

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Head to Head Battle of the Email Clients

Friday, December 5th, 2008

As an email hosting service, we at LuxSci are frequently asked about email clients. We would like to share with you of our expertise and opinions about the most popular email clients. We’ve created a quick guide to email programs that includes an explanation of the client, its major features, and what makes it stand out.

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