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Posts Tagged ‘lab results’

Case Study: Securely Email Medical Laboratory Results to Patients

Tuesday, August 17th, 2021

Medical laboratories use LuxSci’s secure services to email lab test results to patients. Although medical laboratories are not always HIPAA Covered Entities themselves, they are Business Associates with hospitals and doctors who are required to abide by HIPAA. By the “transitive” nature of the HIPAA privacy laws, Business Associates must abide by HIPAA security and privacy standards, protect patient data, and ensure confidentiality.

email lab results

In order to send patients their results via email, these labs must use a HIPAA-compliant system that can send email to anyone with an email address. We work with labs to securely send Covid-19 test results, cancer screening results, and many other kinds of medical test results via email.

This post describes how one large medical lab uses LuxSci’s Secure High Volume Email sending service to safely deliver lab results to thousands of people every day.

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Tags: bulk mailing, case study, email marketing, ePHI, hipaa, hipaa compliance, lab results, medical laboratory, Transactional
Posted in Business Solutions, Case Studies, LuxSci Library: HIPAA
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How do I send HIPAA-compliant lab results via email?

Friday, May 5th, 2017

A question about HIPAA-compliant transactional email from Ask Erik:

As a non-technical member of the founding team of a Health Care Startup I have a question about HIPAA-compliant email as we begin to send out lab test results to individuals and the health care providers we partner with:

“Does one dedicated email address for results distribution that is HIPAA-compliant and secure make us in compliance. ”

We have team members who communicate with our DDS clinics but they don’t distribute test results. Only I will do that through a dedicated email address.   What do we have to do to be compliant from day one of distributing test results as part of our service to our customers (primarily dentists and oral surgeons)?

I was told by the service provider of our website and email hosting services that if we made the one email address a Business Premium account using the Microsoft Secure Server, that all the other regular email addresses would be covered as well. Is this true?

Thank you for the forum to ask real life scenario questions.

Lab results to email

Hello,

There are many aspects to your question.  Lets address each one in turn:

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Tags: email, encryption, hipaa, lab results
Posted in Case Studies
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