McAfee has been LuxSci’s partner for premium email filtering and email archival services, well, since these services were owned by McAfee-acquired MXLogic and MXLogic first started setting up partner relationships. A long time.
In late 2015, McAfee announced that it was ending its email filtering and archival service offerings, effective January 11th, 2017. They gave everyone about 1 year to find alternatives and move away before the plug is pulled.
LuxSci chose two replacement companies: Proofpoint for email filtering and Sonian for email archival. Both are very good; Proofpoint was even the 2015 pick by Gartner as the best in email filtering. We announced this change in December of 2015:
Over the past year, LuxSci has been working long hours migrating its 1000s of customers from McAfee to these new services. All customers who were previously using McAfee have migration-related support tickets with detailed information and instructions on the process. A majority of customers are all set — their migrations are complete.
There are, however, several hundred customers who have yet to complete the migration of their email filtering to Proofpoint: their email is still flowing through their old McAfee accounts. These customers are in charge of the DNS settings for their domains, so LuxSci can not complete the migration steps without their assistance. These customers need to follow the instructions in their migration tickets, which includes:
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