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What to Look for in a HIPAA-Compliant Online Form Builder

Tuesday, October 9th, 2018

As a healthcare provider, or for that matter any entity that works with healthcare clients, you are probably already aware of the fact that you cannot use traditional web forms to accept PHI (Protected Health Information). That would be a gross violation of the HIPAA regulations and can get you into a lot of trouble. For instance, you might have to pay a hefty fine.

Now, many organizations make use of online form builders to capture client or patient information. There is a reason for it – the forms make it much easier to collect patient information and also manage the clients themselves.  They automate workflows and reduce paperwork.  They save time.

But, when it comes to healthcare information, there are obvious risks that come into play. HIPAA regulations exist to minimize those risks by protecting patient data. But, how can organizations ensure that the data captured by such forms are protected?

HIPAA compliant online form builder

Well, the answer is to create forms that are compliant with HIPAA standards. In this blog, we are going to list out the key features that need to be included in a HIPAA-compliant online form.

Business Associate Agreement

First and foremost, a HIPAA-compliant form obtained through a third-party service must come with a BAA (Business Associate Agreement) from that third party. As you might know, a BAA is basically a hybrid agreement, in that, it is both, contractual and regulatory in nature. Essentially, the agreement satisfies all regulations under HIPAA and also establishes expectations and liability between the parties.

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Online Form Design Best Practices

Tuesday, October 2nd, 2018

Most businesses and organizations today use online forms to collect customer information. The same applies to healthcare companies. But, healthcare companies need to abide by stringent regulations concerning PHI or Protected Health Information under HIPAA.

So, it is of the utmost importance for such organizations to follow certain best practices when designing these forms. Let’s take a look at a few of them.

Security

First and foremost, the data that is filled into the form must be secured when being transmitted, processed and stored. One way to do that is via encryption. Encryption secures form data by making it unreadable to those who do not have the access. This typically includes the browser and server.

SSL is one of the encryption options you can consider. It stands for Secure Sockets Layer and it’s basically a type of security protocol that secures the connection between sender and receiver. So, when data is transmitted, only the sender and receiver will have access to it. No third party can intercept and retrieve the data.

So, SSL encryption allows you to secure the submitted data during transmission.

online form design

You can make the data even more secure by adding an authentication layer. What that means is that only people who are authorized to view the data will be able to do so. This can go a long way in preventing unauthorized access.

Protect Yourself from Bots

Bots are automated programs that go poking around the Internet, looking for information, looking for system vulnerabilities, and looking for ways to send spam, among other things.  It is extremely common for such bots to automatically fill out and submit online forms … often with garbage or with spam.

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