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Posts Tagged ‘securechat’

Encrypted Messaging App: A Comparison of the Top 7 Apps

Friday, October 20th, 2017

An encrypted messaging app ensures that real-time communication is secure. Compare the security features of top apps and know your alternatives.

The need for encrypted messaging apps continues to climb, especially after the shocking revelations by Edward Snowden. Instant messaging (IM) offers a more convenient and more real-time mode of communication compared to email. Moreover, IM is better than SMS (regular texting) when it comes to security.

Encrypted Messaging Apps: How Secure Are They?

However, not all the messaging apps are created equal. In fact, the level of security varies significantly among the available apps. You ned to be able to differentiate a great encrypted messaging app from a merely good one. If you are looking for an encrypted messaging app for health information exchange, HIPAA-compliance should be your first priority.

This article compares the features, particularly the degree of security, among the top encrypted messaging apps. Also, you will learn what other options are available.

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To Text or Not To Text: Texting under HIPAA

Monday, February 29th, 2016

Sending text messages under HIPAA

Sometimes, technology just sneaks up on you. Patients want to speak with you – stat – about lab results or to schedule, be reminded of, and confirm an appointment without an interminable wait in the phone queue. Patients want text messaging — which has quickly become the new normal for everyday communication — to be used routinely for their healthcare needs, as well. You hesitate, concerned not only about the appropriateness of text messaging, but the legal ramifications. These are legitimate concerns.

HIPAA unambiguously states that sending health information in a text message is a straight up violation, unless it is to a patient and a proper consent form has been signed (as discussed below). This provision applies to messages as simple as appointment reminders. If you engage in such a practice and do not document context, consideration, and patient consent, you will be in willful neglect and quite possibly assessed up to $50,000 for each text message.

Why is text messaging such a hot-button issue to HIPAA enforcers? Under what conditions can health information be sent by way of regular text messages? The good news is that you can secure text messages rather simply and not jeopardize your patients’ privacy or your healthcare practice. Please read on.

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Receive & Collaborate on Secure Form posts via Secure Chat

Tuesday, July 7th, 2015

LuxSci is proud to announce the integration of SecureForm and SecureChat.   SecureForm allows you to securely capture and process post from your web site and PDF forms.  SecureChat provides secure real-time communication and collaboration between people on mobile and desktop devices.  E.g. a secure replacement for texting that incorporates collaboration, archival, and compliance.

Now, SecureForm users can have their form post data sent securely to anyone’s SecureChat account (in addition to having the option of sending data to MySQL databases, secure email, secure FTP, and secure online file storage):

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Interview with Mason Rothert, CEO of Mediprocity our partner for SecureChat

Friday, February 20th, 2015

Mason Rothert is the CEO of Mediprocity, the company that we have partnered with and worked closely with to provide LuxSci SecureChat.

Mason Rothert & Nicholas Magers conceived Mediprocity while working together in the healthcare field calling on physician offices and healthcare provider centers. At the time, Mason Rothert was working as V.P. of Sales and Technology for a management company overseeing long-term care facilities and a full range therapy company. Nicholas Magers was finishing up his MBA at USC and working for a pulmonary company as a sales director. They decided to combine forces in order to solve the fragmentation of communication amongst covered entities and business associates in healthcare. They would focus on the new technologies available as well as the growing need to encrypt patient health information in order to prevent data breaches.

Mediprocity begin in 2009 as a social network for healthcare.  The Company culture has always been to be physician-centric and to help improve communications.  As smartphone and text messaging popularity grew rapidly, it was clear in 2010 that Mediprocity needed to become a simple secure solution for HIPAA-compliant communication.  They set out to combine the best elements of instant messaging, SMS text, and Email.

LuxSci has integrated the Mediprocity secure communications product into its offering and is continuing to work closely with them to integrate the SecureChat service more and more tightly with LuxSci’s SecureLine secure emailing offerings.

Mason has agreed to this interview so that we can answer many common SecureChat-related questions for you.

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SecureChat: HIPAA-Compliant Chat and Texting at LuxSci

Sunday, February 15th, 2015

LuxSci is pleased to announce the availability of SecureChat, a secure, HIPAA-compliant chat and texting service that works through any modern web browser and though native Apps for iOS and Android devices.

SecureChat enables real-time texting and communications of files in a way that is secure and compliant, unlike regular text messaging and use of apps like Skype.

“Delays in communication no longer represent a delay in care. Our facility did a pilot study and it showed that the average response time from doctors using secure chat is 1-2 minutes, compared to 28 minutes when they used pagers and phones. I oversee a multidisciplinary team of health care professionals. With so many people involved, having fast, secure text messaging is critical to how we relay doctor’s orders and changes in patient status, and get nursing updates and therapy reports.”

— Aaron Salyapongse, MD; Director of Hip and Knee Surgery at Valley Care Hospital

Notably, SecureChat includes:

  1. Messages and files always encrypted — in transit and at rest
  2. Archives of all messages and files sent
    • Administrative access to archived messages for compliance
  3. Compatibility with iOS, Android, and any modern web browser
  4. Read receipts on messages sent
  5. Users can connect using multiple devices, simultaneously
  6. File attachments up to 100MB in size
  7. Real-time, synchronized messaging and conversations
  8. Distribution lists
  9. Unlimited conversations, messages, and archival storage

SecureChat is integrated with LuxSci and provides a fast, clean, and simple interface to communicating on-the-go (and in your seat) with other SecureChat users.

SecureChat licenses are $6/user/month (with discounts for 100+ licenses).  New customers can add SecureChat to their orders using our Order Wizard; existing customers can add SecureChat to their existing accounts using the “Account – Upgrade” tool.

One SecureChat license is needed per individual using the SecureChat system; however, your licenses do not have  correspond to the users in your LuxSci email hosting account.  They could include a subset of these people, as well as licenses for arbitrary external users that you also wish to include.

Please contact Sales if you have questions about SecureChat, or if you would like to try it out for Free.