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Posts Tagged ‘sent’

How can I determine if an email was actually sent to me?

Wednesday, June 14th, 2017

Someone claims to have sent you an email message.  You never got it, as far as you know.  How can you determine if the sender actually sent the message?  How to you prove or disprove the claim?

This question is submitted by a reader via “Ask Erik” — a channel by which anyone can ask LuxSci a technical question.

Email

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Query the LuxSci API for Email Sending and Delivery Status Reports

Thursday, July 16th, 2015

LuxSci’s API has been expanded to enable automated queries for reports of:

  1. What messages have been sent from SMTP and/or WebMail
  2. The current delivery status (tracking) of these messages
  3. Feedback loop notices for these messages
  4. The history of SMTP login failures and sending failures due to sender usage problems

All of these reports are available at the account level (e.g. to download information for one or all users in an account) and at the user level (where someone using the user API can query data about his/her own sending activity).  Each API request can return up to 50,000 matches or 50MB of data and you can easily submit multiple queries to “page” though very large result sets.  The queries support refinement by date range, customization of the number of matches returned at once, and include report-specific search capabilities so that, for example, you could find only message sent to a particular person or which have a particular delivery status.

These reports are available to all customers — business email, dedicated, and High Volume email sending.

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SecureLine Message Center now Displays Sent Email

Friday, September 6th, 2013

Secure Sent EmailLuxSci’s SecureLine email encryption service enables our customers to send secure email messages to anyone with an email address.  Through the included “SecureSend” portal, it also allows anyone with an email address to send secure messages to our SecureLine users, for free.

With Private Label Branding, LuxSci customers can customize this experience, making the web interfaces look like their company and also enabling a feature called “Message Center“.  Message center allows the recipients of your SecureLine messages sent using the Escrow secure message pickup mechanism to be able to view and reply to all messages sent to them in the SecureSend portal — e.g. akin to an online Inbox of received secure messages.

LuxSci has extended the Message Center so that it now includes copies of messages sent by these users as well:

  1. Messages sent as replies to SecureLine Escrow messages received by them
  2. New messages sent directly from the SecureSend portal’s secure email composer

Going forward, people interacting with LuxSci’s SecureLine users through the free SecureSend system can return to the portal and read items that they have previously sent using the system, just like they can log in and review emails that they have received.

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Best Practices: Removing all copies of an email from an email server

Monday, June 10th, 2013

These questions arise over and over:

How do I prevent copies of my email (inbox/sent) from being backed up on your servers?

Is there an automatic way to do this?

What if I only want data saved on servers if it is encrypted?

Where are the other copies stored?

Can I use a WebAide to auto save/encrypt email and attachments and remove any copies received/sent?

We’ll answer these questions in general and in the context of LuxSci.

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iPhone Email Tips and Tricks

Thursday, January 22nd, 2009

The iPhone is a great piece of technology, but like all technology it has it’s quirks, as well as some features that you should be aware of when using it to send and receive email. Based upon our experience using iPhones ourselves and in supporting our clients’ varied use of iPhones for connecting to LuxSci email services, we have the following nuggets for you.

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