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Secure Email Marketing

Reach more patients, members and customers with personalized, HIPAA compliant email marketing campaigns.

  • Improve engagement, maintain data security and compliance
  • Automated workflows and personalization for better outcomes
  • Fully HIPAA compliant with BAA included
Talk to an expert See how it works
Secure Email Marketing
PROVEN RESULTS

Measurable Marketing Impact for Healthcare Organizations

Purpose-built for healthcare organizations that can't compromise on compliance or growth.

98%
Email Deliverability

Achieve industry-leading email deliverability rates with high throughput and high sender reputation. Easily scale to millions of recipients per month as your needs grow.

100%
Ensure HIPAA Compliance

Fully HIPAA compliant with email content and PHI encryption, secure data in transit and at rest, audit trails, BAA.

40%
Increase Engagement

Higher open rates, click-throughs and conversions with hyper-segmentation and secure, personalized messages with PHI.

Zero
Unsecured Emails Sent

Automated email encryption combined with secure portal back-up options ensure unsecured emails are never sent.

Millions
Unlimited email volumes

Enterprise-class sending with dedicated infrastructure maximizes performance and reduces the attack surface.

How It Works

Three simple steps to launch secure, personalized healthcare marketing campaigns.

Step 01

Build Your Email

Choose from healthcare templates or use our drag-and-drop builder. Add your branding in minutes.

  • Drag-and-drop builder
  • Mobile-responsive templates
Build Your Email
Step 02

Segment & Personalize

Build your lists, segment your targeted audiences based on any unique data or healthcare needs – in just a few simple clicks – and hit send.

  • Easily import existing lists and contacts
  • Hypersegment contacts based on health conditions, actions and engagement
Segment & Personalize
Step 03

Automate & Measure

Automate email communications and workflows, while maintaining complete control over timing, messaging and personalization.

  • Create advanced, multi-step journeys with secure PHI.
  • Review all your campaign statistics, take immediate action to improve results.
Automate & Measure

Template Library

Pre-built email templates

Hypersegmentation

Unlimited segments

Real-time Reporting

Full audit trails

WHY LuxSci

HIPAA Compliant Email Marketing Built for Healthcare

Everything you need to create, automate, and scale secure marketing campaigns.

Automated Workflows

Build automated drip campaigns, welcome series, enrollment campaigns, re-engagement flows and more. Automatically trigger secure emails based on individual user actions—such as opens, clicks, or no response—dynamically taking the next appropriate step or branch in an email workflow.

Reduce manual work and inefficient sending, improve deliverability and engagement, confidently scale email outreach and marketing.

Advanced Reporting

Track opens, clicks, deliverability, and level of secured emails with full audit trails. Share automated reports with your team based on frequency you set.

APIs & Integrations

Connect to EHRs, customer data platforms, revenue cycle management platforms and more via REST API.

Template Library

Choose from a library of email templates for appointments, wellness, onboarding, and more. Launch campaigns faster.

Drag-and-Drop Builder

Create beautiful, HIPAA compliant email campaigns with easy-to-use drag-and-drop builder and advanced editing tools.

USE CASES

Improve the End-to-End Healthcare Journey

From acquisition to retention, use secure email to engage patients at every stage of their lifecycle.

COMPLIANCE & SECURITY

Purpose-Built for Healthcare Marketing with PHI

Unlike generic ESPs, LuxSci was designed from the ground up for healthcare and HIPAA compliance. Every solution includes encryption, secure data in transit and at rest, and audit capabilities by default.

Automated Encryption

Secure data in transit and at rest

Consent Management

Ensure recipients are opted-in and sending is compliant

BAA Execution

BAA included for all customers

HIPAA
GDPR
HITRUST
Healthcare Security
INTEGRATIONS

Integrate with your healthcare apps and systems

EHR
CDP
CRM
RCM
Custom API

Plus more integrations via REST API and webhooks

PLATFORM CAPABILITIES

A Complete Toolkit for Secure Healthcare Marketing

Everything you need to build, send, and track HIPAA-compliant email campaigns at scale.

General Features

Email to Contacts Unlimited
HIPAA-compliant BAA
HIPAA-Compliant Email Send (ePHI)
Dedicated IP Address
Dedicated Server
Design & HTML Code Editors
Segmentation
API Access to Marketer
Searchable Email Activity 60 Days
Ticket, Chat, & Phone Support

Email Design

More Than 100 Pre-Designed Message Templates
Designed for Maximum Display Compatibility
Alternate SMTP Ports
WYSIWYG HTML Editor
Import Campaigns
Image Hosting

Reporting

Email Opens
Click Tracking
Bounces
Unsubscribes
Failed
Subject
From Address
Recipient Domains
Marketing ID or Campaign
Custom Field

Security

HIPAA Compliance
Transport and At-Rest Data Encryption
Smart Email Encryption
Two-factor Authentication
Access Restrictions by IP
Idle Auto-logout (1 minute to 2 hours)
Unique User Access
Recipient Detailed Application Audit Logs
Single Sign On

API

Powerful REST-based API enables automated management of subscribers, lists, campaigns and more.
Integrate your system with API to keep platform data in-sync
Automatically add subscribers at point of contact in other systems, and trigger email follow-ups
Create and send campaigns without having to log into the web UI
Retrieve campaign performance statistics for review analysis or ingestion into 3rd party apps

Campaign

Trigger Automation
Auto-Unsubscribe
Auto-Bounce Processing
Eliminate Duplicate Recipients
Schedule to Many Lists at Once
Email can be HTML or Text or Both
"

“LuxSci’s flexible encryption and scalability are unparalleled. We can send millions of secure emails monthly while maintaining full HIPAA compliance.”

Testimonial
G2 User
RESOURCES

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Ready to Transform Your Healthcare Marketing?

Let us take a look at your current healthcare email marketing set-up and show you how LuxSci can take you to the next level.

Talk to an expert
✓ 98% Deliverability ✓ 20 Billion Emails Sent ✓ HIPAA Compliant ✓ HITRUST Certified