LuxSci Secure Marketing is truly HIPAA-compliant web-based email marketing software that includes everything you need to design, send, track, and achieve a solid return on investment from email marketing.

Yes. LuxSci Marketing uses LuxSci SecureLine to encrypt all email messages. You can leverage ePHI in your segmentation and in the messages themselves.

Sending outbound email via LuxSci's API or via direct SMTP is not available with Marketing accounts; these are features of LuxSci's Secure High Volume Sending Service.

It is possible to have a combined account that includes both Marketing, SMTP, and API sending features — Contact Sales for a custom quote.

You and your users will login to your dedicated LuxSci Marketer web interface. There, you can upload and manage your contacts, mailing lists, and email campaigns. LuxSci Marketer's intuitive interface and predesigned templates make it easy for individuals with limited technical expertise to create and send emails.

LuxSci Marketer contains over 100 professionally designed email responsive content blocks that you can tailor to create a campaign email. You can also customize content using the WYSIWYG editor or import campaigns from the internet. The templates included with LuxSci Secure Marketer have been tested to ensure compatibility with mobile devices and popular email clients. LuxSci Marketer's image hosting ability lets you upload any number of images.

LuxSci Marketer lets you preview your email messages to make sure that you like what you see and adjust the design as needed before it is sent. The SPAM checker function evaluates your message for SPAM-like content so that you can edit the text and maximize deliverability.

LuxSci Marketer allows you to send to many lists at once and will eliminate duplicate recipients. Split testing lets you try different versions of your message to see which is more effective.

Scheduling options enable you to send your email blast now or schedule it for the future. LuxSci Marketer automatically handles unsubscribes, opt-ins, bounces, and SPAM complaints (feedback loop reporting).

Marketer is especially effective because it enables you to use email marketing in a truly HIPAA-compliant manner: even the marketing email messages that are sent are HIPAA compliant.

Additionally, LuxSci Marketer's reports answer your important questions:

• Who opened which emails; when; from where; on what device/OS?
• Who clicked on what link when; from where; on what device/OS?
• How many bounces and why did they occur?
• Who unsubscribed and marked the message as SPAM?

If you reach your email sending limit for the month, you will still be permitted to send email; however, you will be charged a fee for the excess sending at the beginning of the next month. If you are going to exceed your sending limits consistently and by a significant amount, it will be more cost effective to upgrade your plan to a higher monthly sending limit.

If you would prefer that your sending be suspended if you hit your sending limit, so that there is no possibility for excess use fees, please contact LuxSci support.

You can review your monthly sending limit, what happens if you hit your limit, and what the excess usage fee is in your account's High Volume Sending Overview Page.