LUXSCI

HIPAA-compliant Email Plans

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Feature Shared Dedicated Enterprise Custom
Security & privacy
For custom enterprise environments, you get to choose the security features that you want included.
Performance & reliability
For dedicated servers, you get to size the server to match your performance requirements. For custom enterprise environments, you get to choose the reliability features that you want included.
Server type
Business Class Business Class Enterprise/Custom
Location
USA USA or Custom Texas, USA
LuxSci's services are provided on servers located in USA-based data centers (RackSpace or Amazon).

*Business Class dedicated servers can be provisioned in RackSpace and Amazon data centers around the world if requested by the customer. There may be an additional setup fee for a non-standard location.

Maximum users
50 1000 unlimited
Dedicated servers are required for accounts with 50+ email users.
Maximum disk space
500G 10T unlimited
Shared accounts support up to 500 GB of storage space, total, for all email belonging to all users in the account. Dedicated servers and clusters can have a potentially unlimited storage capacity.
HIPAA compliance available?
Full-disk encryption
Multiple layers of firewalls

Enterprise class servers and Business Class servers at RackSpace enjoy software firewalls and redundant HA hardware firewalls.

Business Class servers at Amazon enjoy software firewalls and AWS Security Group logical network firewalls.

Backups included?
Standard backups of your server data are included. These include 7 daily on-site backups and 4 weekly off-site backups.
Custom backup/retention schedules?
Dedicated server customers can choose custom backup frequencies and retention schedules; this may come with an additional cost. Contact sales for more information.
Account isolation: No other LuxSci customers have access to your server. No shared servers.
In a shared solution, many 100s or 1000s of separate customers share the same server. Security replies on logical and software partitioning of access and resources. Shared solutions are inherently less secure, have less consistent performance, but are less expensive. Dedicated servers are recommended for when security and consistent performance are important.
Server isolation: All servers running on the same hardware belong to LuxSci. No public cloud servers.
In the Business Class environment, your server is in a Public Cloud. This means that other servers running on the same underlying hardware (hypervisor) may be owned by organizations unrelated to LuxSci. This provides some security risk compared to use of LuxSci's Private Cloud Enterprise Class environment, where LuxSci owns the underlying hardware and is in control of all servers running on it. Additionally, the Business Class environment may have less consistent performance due to the possibility of "noisy neighbor" servers outside of LuxSci's control.
Multiple servers/server clusters
Ultra-reliable: proof against hardware failure
Enterprise Class servers are virtual machines that run on a redundant VMWare cluster. If one of the underlying hypervisors should have a hardware issue, all servers running on it are immediately rebooted on another hypervisor, limiting potential downtime to seconds.

Choose Enterprise Class when server uptime is a very high priority.

Starting Price/month (Users come in multiples of 5)
$1-10/user; $50 minimum $1-10/user + $60 server fee  
 
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eBook: HIPAA-compliant Bulk Emailing Basics

A technical guide to bulk emailing

Book 3 in the LuxSci Internet Security Series.

Created by Erik Kangas, PhD

Get the HIPAA eBook