HIPAA-compliant Email Plans

For custom enterprise environments, you get to choose the security features that you want included.

For dedicated servers, you get to size the server to match your performance requirements. For custom enterprise environments, you get to choose the reliability features that you want included.

LuxSci's services are provided on servers located in USA-based data centers.

*Business Class dedicated servers can be provisioned in data centers around the world if requested by the customer. There may be an additional setup fee for a non-standard location.

Dedicated servers are required for accounts with 50+ email users.

Shared accounts support up to 500 GB of storage space, total, for all email belonging to all users in the account. Dedicated servers and clusters can have a potentially unlimited storage capacity.

Standard backups of your server data are included. These include 7 daily on-site backups and 4 weekly off-site backups.

Dedicated server customers can choose custom backup frequencies and retention schedules; this may come with an additional cost. Contact sales for more information.

In a shared solution, many 100s or 1000s of separate customers share the same server. Security replies on logical and software partitioning of access and resources. Shared solutions are inherently less secure, have less consistent performance, but are less expensive. Dedicated servers are recommended for when security and consistent performance are important.

In the Business Class environment, your server is in a Public Cloud. This means that other servers running on the same underlying hardware (hypervisor) may be owned by organizations unrelated to LuxSci. This provides some security risk compared to use of LuxSci's Private Cloud Enterprise Class environment, where LuxSci owns the underlying hardware and is in control of all servers running on it. Additionally, the Business Class environment may have less consistent performance due to the possibility of "noisy neighbor" servers outside of LuxSci's control.

Enterprise Class servers are virtual machines that run on a redundant VMWare cluster. If one of the underlying hypervisors should have a hardware issue, all servers running on it are immediately rebooted on another hypervisor, limiting potential downtime to seconds.

Choose Enterprise Class when server uptime is a very high priority.