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Secure High Volume Email

Leverage PHI data to personalize engagement and improve outcomes across the healthcare journey with HIPAA-compliant, high-volume email communications.

  • Automated SecureLine™ encryption for every message
  • Dedicated infrastructure for unmatched security and performance
  • Fully HIPAA compliant with BAA included
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Secure High Volume Email

Trusted by 1,900 healthcare organizations

PROVEN AT SCALE

Industry-Leading Performance for Secure Healthcare Communications

Built for organizations that send high volumes of secure emails, need high deliverability, and can't afford downtime or compliance gaps.

98+%
Deliverability Rate

Dedicated IPs and sender-reputation isolation ensure your messages reach the inbox, not the spam folder.

20B+
Emails Protected

Over 20 billion emails secured with automated encryption, audit trails, and full HIPAA compliance across thousands of enterprise customers.

20K to 1M+
Emails Per Hour

Dedicated infrastructure delivers thousands of emails per hour with consistent throughput, even during peak campaign bursts.

Zero
Unsecured Emails Sent

SecureLine™ automatically encrypts every message. If secure delivery isn't possible, the email is held—never sent in clear text.

1900
Customers

Healthcare organizations of every size trust LuxSci for their most sensitive patient communications and high-volume sends.

SECURELINE ENCRYPTION

Send Every Email Encrypted—Automatically

LuxSci’s SecureLine™ technology dynamically determines the optimal encryption method for each recipient at the time of sending—ensuring unsecured emails are never sent.

Your Application Sends

via REST API or SMTP

TLS 1.2 / 1.3

99% of recipients

Delivered to inbox—no portal, no password

Escrow / PGP / S/MIME

Fallback

Secure portal or end-to-end encryption

SecureLine encryption settings and 100% Emails Secured dashboard

Forced vs. Opportunistic TLS

Messages that cannot be delivered via secure TLS are never sent in clear text. LuxSci can either hold the message or automatically switch to a secure alternative like encrypted portal delivery, ensuring both security and flexibility.

No-Portal Experience

99% of email domains support TLS 1.2+. Most messages arrive in the regular inbox without a password or login—maximizing open and click-through rates.

Configure Once, Protect Everything

Set your encryption policy at the account level and SecureLine applies it automatically to every outbound message—API, SMTP, or webmail.

USE CASES

Improve the End-to-End Healthcare Journey

From care management to preventative outreach to billing operations, secure high-volume email powers every stage of the patient lifecycle.

Care Management

  • Appointment reminders & confirmations
  • Treatment plan notifications
  • In-home care & service updates
  • Benefits communications
  • Medical equipment alerts
  • Billing & payment notices

Preventative Care

  • Health & wellness campaigns
  • Prescription renewal reminders
  • Lab test results delivery
  • Patient data collection
  • Population health outreach
  • Proactive engagement programs

Operations & Billing

  • EHR system integrations
  • Mass notification campaigns
  • Equipment billing automation
  • Password resets & verifications
  • Compliance notifications
  • Internal staff communications
INTEGRATIONS

Easily Integrate Email with Your Healthcare Apps and Systems

Connect secure email to EHR systems, customer data platforms, CRM apps, RCM platforms and more — to personalize engagement and optimize healthcare processes and workflows.

DEDICATED INFRASTRUCTURE

Why Dedicated Infrastructure Matters for Compliance

Most email providers run your messages on shared servers alongside thousands of other senders. For regulated industries, that’s a risk you can’t afford.

Shared Infrastructure

The industry default
  • Shared IP reputationOther senders’ behavior can tank your deliverability overnight
  • Noisy neighbor riskSpikes from co-tenants degrade your throughput and latency
  • Limited configurationNo control over TLS policies, DKIM signing, or retry logic
  • Compliance gapsShared environments make audit isolation and BAA coverage difficult
  • Larger attack surfaceEvery tenant’s API, identity, and integration becomes a potential entry point.

LuxSci Dedicated

Purpose-built for compliance
  • Dedicated IP addressesYour sender reputation is yours alone — fully isolated
  • Single-tenant serversTotal resource isolation, consistent performance, and infrastructure built around your unique requirements.
  • Full configuration controlCustom TLS policies, DKIM, SPF, DMARC, and retry settings
  • Audit-ready isolationComplete tenant isolation with BAA coverage and 6-year log retention
  • No multi-tenant exposureGet full control over access, configurations, and data isolation, eliminating shared exposure points.
AUDIT-READY REPORTING

Track Metrics, Improve Performance

Report on opens, clicks, unsubscribes, failures, and emails secured for a complete view into performance. Monitor performance and make changes in real-time.

  • “Emails Secured” metric proves every message was encrypted
  • SMTP status codes for complete delivery visibility
  • Encryption method breakdown per recipient
  • 6-year audit log retention for compliance officers
LuxSci Email Statistics Dashboard
COMPLIANCE & SECURITY

Purpose-Built for Healthcare Email

Unlike general purpose email service providers, LuxSci was designed for healthcare and HIPAA compliance. Every deployment includes automated encryption, secure data handling, and audit capabilities by default.

AES-256 Encryption at Rest

All stored data encrypted with AES-256 bit encryption

Enforced TLS 1.2+ in Transit

Every connection secured with modern TLS standards

Role-Based Access with MFA and SSO

Granular access controls with integrated multi-factor authentication

BAA Included for All Customers

Business Associate Agreement executed as standard

HIPAA
HITRUST
GDPR
Healthcare Security
PRODUCT FEATURES

A Complete Solution for Secure High-Volume Email

Everything you need to send, secure, and track HIPAA-compliant email at enterprise scale.

General Features

HIPAA-Compliant BAA
HIPAA-Compliant Email Send (ePHI)
Dedicated IP Address
Dedicated Server or Cluster
REST API Access
SMTP Relay Access
SDKs for 5 Languages
Searchable Email Activity Customizable
Ticket, Chat, & Phone Support

Email Delivery

High-Volume SMTP Relay
REST API Sending
Alternate SMTP Ports
Dedicated IP Addresses
Automatic Bounce Processing
Delivery Retry & Queue Management
Throughput Scaling
SPF/DKIM/DMARC Support

Reporting

Email Opens
Click Tracking
Bounces & Failures
Unsubscribes
Emails Secured (Encryption Proof)
SMTP Status Codes
Recipient Domains
From Address Breakdown
Custom Field Reporting
Audit Log Retention 6 Years

Security

SecureLine™ Multi-Modal Encryption
Enforced TLS 1.2+ In Transit
AES-256 Encryption At Rest
Forced vs. Opportunistic TLS
Two-Factor Authentication
Role-Based Access Controls
IP Access Restrictions
Single Sign On (SSO)
HIPAA / HITRUST / GDPR
Detailed Application Audit Logs

Message Options

HTML and Plain Text
Attachments
Inline Images
Custom Headers
Template Variables / Merge Tags
Batch Sending
Scheduled Delivery

Administration

Web-Based Management Dashboard
Multi-User Account Management
Domain Management
Suppression List Management
Webhook Notifications
IP Warmup Tools
"

LuxSci handles our high-volume patient communications with zero security incidents. The dedicated infrastructure and automated encryption give our compliance team complete peace of mind.

Testimonial
Enterprise Healthcare Customer
Verified G2 Review
RESOURCES

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Ready to Scale Secure Healthcare Communications?

Talk to an Expert about your volume, compliance, and integration requirements. We'll design the right infrastructure for your organization.

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✓ 98+% Deliverability ✓ 20B+ Emails Protected ✓ HIPAA Compliant ✓ HITRUST Certified