Mark Leonard, MBA – Chief Executive Officer
With more than 25 years of experience across multiple SaaS disciplines, Mark’s unique and broad range of executive experience spans sales and revenue operations, customer success, and marketing. In a career defined by building close relationships with customers, Mark truly understands the role of being a trusted advisor with an unwavering commitment to customer success.
Prior to joining LuxSci, Mark worked at behavioral AI provider Cogito, serving as Executive Vice President of Customer Success where he built and expanded the function into a world class organization, before being promoted to Chief Revenue Officer, leading the global sales team and achieving double-digit YoY growth in a highly competitive emerging market.
Prior to this, Mark served as Executive Vice President of Worldwide Customer Success & Growth at conversational AI provider Interactions. Mark’s experience also includes executive leadership positions at Enservio, Innovation Group, Digitas and Bertelsmann. Mark has Bachelor’s and Master’s degrees in Business from Trinity College Dublin, and a Master of Laws degree in Intellectual Property Law from Queen’s University Belfast.