Smart hosting connects your existing email server or service to one of LuxSci's outbound email servers. All outbound email sent by your users, is then relayed though LuxSci before it reaches the Internet.
Individual users who employ WebMail or an email program like Outlook or Thunderbird (which is configured to connect directly to LuxSci) are not smart hosting. Rather, they are using WebMail or direct SMTP for outbound email.
It is a snap to configure your Google Suite or Office365 account to send all outbound email through LuxSci for processing and delivery. All you need is a LuxSci email account that has users corresponding to all of your Google or Office users. E.g., if you have 100 users in the domain "mydomain.com" in GSuite, then you would get a LuxSci account for "mydomain.com" and setup the same 100 users. Once smart hosting is enabled in Office365 or Google, and smart host relaying is enabled in LuxSci for your users, all of your outbound email will seamlessly flow through LuxSci—no per-user configuration or changes are needed.
With G Suite and Office365 smart hosting, LuxSci users are authenticated by the Google of Microsoft IP addresses from which the messages are sent and are identified by the "From" address in the email messages.
If you are not using G Suite or Office365, then smart hosing works by:
Smart hosting users have the same sending limits as other LuxSci business email users — 300 messages/day/user. If a user hits the 300 mark, his sending is suspended until the next day.
Some customers require higher sending limits. This is available for any smart hosting customer using our Premium High Volume add-on. Premium High Volume allows you to pick and pay for a sending volume appropriate for your account as a whole (in terms of a maximum number of message recipients each month). Customers requiring more than 100,000 recipients/month are required to get a dedicated outbound email server and IP address.
Contact LuxSci for more information.
Reporting: Messages Sent
Searchable, sortable, and downloadable reports of messages sent.
Reporting: Tracking and Deliverability
Searchable, sortable and downloadable reports with delivery details of every message to every recipient. You see what has been sent, what is still queued and what has been delivered successfully. If a message was not delivered successfully, you will know exactly why. Reports include:
Reporting: Email Delivery Failure Reports
Tailor and receive automated email alerts (for delivery failures) when and how you choose.
These email alerts are HTML for easy reading. They also include a CSV (Excel) file with all of the data for easy analysis. These reports make it easy for you to manage your mailing lists, discover addresses that are spelled wrong, and to remove old and non-working addresses.
SMTP Services authenticated with a username and password or with the Google/Microsoft IP and From address (which translates to an authenticated login with them).
Use of your choice of insecure SMTP, SMTP over TLS, and SMTP over SSL. You may optionally choose to lock down your account to enforce the use of SSL or TLS.
Alternate SMTP Ports
Alternate ports for SMTP access, including use of port 80. This helps ensure the sending process even if firewalls or ISP blocking policies exist.
IP Address Masking - Hide Your IP
Hide the IP address of all computers or servers you use to send messages. Blocking your own address helps prevent messages from being blocked by the recipient.
Message Size Limit
Messages can be up to 200 MB in encoded size. This includes all attachments.
1000 Recipient per Message Limit
Sent to just one IP address or as many as 1000 recipients per message.
Sending Limit: Users can send up to 300 messages/day
|(without Premium High Volume)|
Individual users are restricted to 300 messages per day unless you sign up for a "Premium High Volume" account, which allows you to send as many messages as you purchase.
Sending Limit: Send to many recipients per month as you purchase
|(with Premium High Volume)|
Feedback Loops with Major ISPs
We collect spam reports via agreements with major ISPs. This helps us detect spamming and other issues quickly which helps keep our servers off of black lists. Users and administrators can peruse SPAM complains reports in our web interface. Users and administrators can also have digests of their received SPAM complaints emailed to them automatically. These contain detailed information in attached CSV files so users know about any issues as soon as possible, making opting complaining recipients out of mailing lists quick and easy.
DKIM - Sign outbound messages
[Optional] Configure DKIM for the domains from which you send and receive information. This allows the recipient address to add you to their DNS. This helps them verify your messages and improves deliverability.
VERP - Variable Envelope Return Path
[Optional] Automatic Return Path customization so bounced messages directly indicate failed addresses.
Available for extremely high volume delivery to isolate your sending.
Direct copies of all sent messages sent to another email address of your choice.
Support for Email Archival
Add Email Archival services.
Support for Outbound Email Encryption
Send encrypted email to anyone with an email address using SecureLine.
Support for HIPAA-compliance
Use allow and deny lists to control to whom or to what domains messages can be sent. Send copies of all outbound email messages to an email address of your choice.
Automatically add taglines or disclaimers to all outbound email messages. These can appear in plain text or in HTML format
Email Content Monitoring
Scan all outbound email for specific content (keywords, phrases or regular expressions). Matched messages can be denied, sent to an auditor, or auto-encrypted using SecureLine.
Receive Inbound Email
WebMail access for sending email messages; includes an integrated calendar and address book.
Upgrade/Add Related Services
This kind of account can be upgraded to match your needs. Add such options as:
New accounts ready in 1 hour*
Account term is month-to-month
Free 30-minute training call included
*for non-dedicated-server orders placed between 9am and 10pm Eastern Time, USA. Provisioning can be delayed due to issues validating orders.
Book 1 in the LuxSci Internet Security Series.
Created by Erik Kangas, PhDGet the HIPAA eBook
The difference between a quality service provider and the rest is how they respond when things are not working. Being able to get someone on the phone after hours to sort out issues promptly is key. LuxSci delivered on their support promises in every respect."
I just wanted to say thanks to all the great support and sales people I've dealt with from LuxSci. Our website launched this weekend nearly flawlessly and had great help from your support department. Keep up the good work!"
LuxSci is a very unusual company in the respect that if you ask support for a technical help, NOTHING is ever insurmountable to them. From a 1 to a 10, they are twelve!"
I wanted to congratulate you on your service; the reduction in Spam is incredible, and the speed of delivery is stunning. I am recommending you to all of my friends and associates! You can quote me on that!"
LuxSci has been a pleasure to work with. The level of support we've received from them has been top-notch. From the smallest user issue to complex custom work, LuxSci has delivered service far above what I expected. Best of all, uptime with LuxSci has been 100%."