Smart hosting connects your existing email service to LuxSci's outbound email servers. All outbound email sent by your users passes though LuxSci for processing before reaching your recipients.
There are many reasons why you would want Smart Hosting. For example, if you have an in-house Exchange server, Office365, or GSuite, you can use smart hosting to add encryption to you outbound email, mask your IP address, improve your email deliverability, add outbound email archival, etc.
It is a snap to configure your Google Suite or Office365 account to send all outbound email through LuxSci for processing and delivery. All you need is a LuxSci email account that has users corresponding to all of your Google or Office users. E.g., if you have 100 users in the domain "mydomain.com" in GSuite, then you would get a LuxSci account for "mydomain.com" and setup the same 100 users. Once smart hosting is enabled in Office365 or Google, and smart host relaying is enabled in LuxSci for your users, all of your outbound email will seamlessly flow through LuxSci—no per-user configuration or changes are needed.
With GSuite and Office365 smart hosting, LuxSci users are authenticated by the Google or Microsoft IP addresses from which the messages are sent and are identified by the "From" address in the email messages.
If you are not using GSuite or Office365, then smart hosting works by:
Smart hosting users have the same sending limits as other LuxSci business email users — 300 messages/day/user. If a user hits the 300 mark, his sending is suspended until the next day.
Some customers require higher sending limits. This is available for any smart hosting customer using our Premium High Volume add-on. Premium High Volume allows you to pick and pay for a sending volume appropriate for your account as a whole (in terms of a maximum number of message recipients each month). Customers requiring more than 100,000 recipients/month are required to get a dedicated outbound email server and IP address.
Contact LuxSci for more information.
Reporting: Messages Sent
Searchable, sortable, and downloadable reports of messages sent.
Reporting: Tracking and Deliverability
Searchable, sortable and downloadable reports with delivery details of every message to every recipient. You see what has been sent, what is still queued and what has been delivered successfully. If a message was not delivered successfully, you will know exactly why. Reports include:
Reporting: Email Delivery Failure Reports
Tailor and receive automated email alerts (for delivery failures) when and how you choose.
These email alerts are HTML for easy reading. They also include a CSV (Excel) file with all of the data for easy analysis. These reports make it easy for you to manage your mailing lists, discover addresses that are spelled wrong, and to remove old and non-working addresses.
SMTP Services authenticated with a username and password or with the Google/Microsoft IP and From address (which translates to an authenticated login with them).
Use of your choice of insecure SMTP, SMTP over TLS, and SMTP over SSL. You may optionally choose to lock down your account to enforce the use of SSL or TLS.
Alternate SMTP Ports
Alternate ports for SMTP access, including use of port 80. This helps ensure the sending process even if firewalls or ISP blocking policies exist.
IP Address Masking - Hide Your IP
Hide the IP address of all computers or servers you use to send messages. Blocking your own address helps prevent messages from being blocked by the recipient.
Message Size Limit
Messages can be up to 200 MB in encoded size. This includes all attachments.
1000 Recipient per Message Limit
Sent to just one IP address or as many as 1000 recipients per message.
Sending Limit: Users can send up to 300 messages/day
|(without Premium High Volume)|
Individual users are restricted to 300 messages per day unless you sign up for a "Premium High Volume" account, which allows you to send as many messages as you purchase.
Sending Limit: Send to many recipients per month as you purchase
|(with Premium High Volume)|
Feedback Loops with Major ISPs
We collect spam reports via agreements with major ISPs. This helps us detect spamming and other issues quickly which helps keep our servers off of black lists. Users and administrators can peruse SPAM complains reports in our web interface. Users and administrators can also have digests of their received SPAM complaints emailed to them automatically. These contain detailed information in attached CSV files so users know about any issues as soon as possible, making opting complaining recipients out of mailing lists quick and easy.
DKIM - Sign outbound messages
[Optional] Configure DKIM for the domains from which you send and receive information. This allows the recipient address to add you to their DNS. This helps them verify your messages and improves deliverability.
VERP - Variable Envelope Return Path
[Optional] Automatic Return Path customization so bounced messages directly indicate failed addresses.
Available for extremely high volume delivery to isolate your sending.
Direct copies of all sent messages sent to another email address of your choice.
Support for Email Archival
Add Email Archival services.
Support for Outbound Email Encryption
Send encrypted email to anyone with an email address using SecureLine.
Support for HIPAA-compliance
Use allow and deny lists to control to whom or to what domains messages can be sent. Send copies of all outbound email messages to an email address of your choice.
Automatically add taglines or disclaimers to all outbound email messages. These can appear in plain text or in HTML format
Email Content Monitoring
Scan all outbound email for specific content (keywords, phrases or regular expressions). Matched messages can be denied, sent to an auditor, or auto-encrypted using SecureLine.
Receive Inbound Email
WebMail access for sending email messages; includes an integrated calendar and address book.
Upgrade/Add Related Services
This kind of account can be upgraded to match your needs. Add such options as:
New accounts ready in 1 hour*
Account term is month-to-month
Free 30-minute training call included
*for non-dedicated-server orders placed between 9am and 10pm Eastern Time, USA. Provisioning can be delayed due to issues validating orders.
Book 1 in the LuxSci Internet Security Series.
Created by Erik Kangas, PhDGet the HIPAA eBook
The difference between a quality service provider and the rest is how they respond when things are not working. Being able to get someone on the phone after hours to sort out issues promptly is key. LuxSci delivered on their support promises in every respect."
Every time I needed support with LuxSci's Secure Email solution the technical staff at LuxSci found the solution very quickly. They always get to work on a ticket immediately. They always give a status update in the ticket system which also notifies via email. Opening and updating a support ticket is very easy. We are very pleased with the Secure Email product and the support team."
You are exceeding expectations. I have been very impressed with your organization. From sales and billing to tech support, everyone has been very responsive and knowledgeable. Most problems are resolved during the first contact. Thank you for your dedication to service and excellence. I will be recommending you without hesitation."
As a dentist, I'm glad I found LuxSci to walk me through the process of becoming HIPAA-compliant! Once I signed up, Connie and Peter both helped me setup get situated with my secure email service. Getting my Business Associate Agreement also a snap. Thank you LuxSci. Now I can concentrate on treating patients!"
LuxSci has been a pleasure to work with. The level of support we've received from them has been top-notch. From the smallest user issue to complex custom work, LuxSci has delivered service far above what I expected. Best of all, uptime with LuxSci has been 100%."