LuxSci has allowed use of OpenIDs provided by third parties for access to user accounts since December.  Proper use of OpenIDs can make logging into sites such as LuxSci both faster and more secure.

Now, LuxSci is also an OpenID Provider. This means that you can create an OpenID based on your existing LuxSci account that can be used as a single sign on to any other web site that supports OpenID.

Read the rest of this post »

Doctors and medical professionals are feeling a growing pressure to get their business online (i.e. even use of electronic prescriptions is being pushed).  This includes making available protected health information to patients via a web site and collecting similar private information from patients or would-be patients. If doctors can show that they are using digital systems with their health care practices in a meaningful way by 2011, they may be eligible for some serious money (part of the proposed stimulus package — the Health Information Technology for Economic and Clinical Health Act (HITECH)).

However, where the health information of an identifiable individual is involved, the Health Insurance Portability and Accountability Act (HIPAA) is the official compliance document.  So, what do these requirements mean and how can HIPAA be followed in the context of a website?

Read the rest of this post »

We are observing growing numbers of users trying to send legitimate email messages only to be blocked because the IP address that they are getting from their Internet Service Provider (ISP) for their personal computer is on some major blacklist, like SpamHaus.  Comcast, for example, has been the focus of many of these issues lately. This message blocking often happens even if a user is sending outbound email through a legitimate email provider like LuxSci.

Users invariably ask:

• Why is the mail blocked even though I am sending through LuxSci or some other email provider and not directly from my ISP?
• What can I do about it?

Fortunately, there is a good reason why the blocks occur and an easy solution to them … with LuxSci’s anonymous SMTP service.

Read the rest of this post »

LuxSci’s WebMail email composition tool now makes it quick and easy for users to upload many attachments to their email messages.  The tedium of selecting attachments individually is “so last week.”

Read the rest of this post »

LuxSci has added plug-ins to its WebMail application in version 10.10 of LuxSci’s software which includes two JAVA applets.  So, were we hesitant to add JAVA applets, FLASH, ActiveX, and other plugins in the first place?  And why the sudden change of heart?  What does this mean for our customers who are concerned about security or who do not want or cannot use JAVA applets?

Read the rest of this post »

LuxSci’s Premium Email Filtering services include an optional "Click Protection" module that allows administrators to intercept the action of a user clicking on a link in an email message in order to  a) give the users warning,  b) log where people click through to, c) block clicking, etc.  This feature helps protect end users from phishing attacks that come in via email, where malicious senders try to trick users into going to fake URLs so they can steal their identity or payment data (i.e. the classic fraudulent emails purporting to be from "PayPal" come to mind as a prime example).

On Tuesday, January 27^th, an administrative option within ClickProtect that currently tracks URL click throughs while allowing users to visit websites linked within email messages without a warning is being removed.

Read the rest of this post »

LuxSci has released a new bulk downloading tool that allows users to save many files at once to their computer with minimal effort.  With LuxSci WebMail, this means that now users can:

• Download all Attachments at Once: Click on the new "Download All Attachments in The Message" link, available in the "Attachments" tab of your message view area, to open a pop-up window containing the bulk download tool.
   
• Download All Selected Messages at Once: Select any number of email messages from the message list and click on the "View > Download Message(s)" menu option.  If you have selected more than one message, the bulk download tool will open in a pop-up window with "EML-encoded" versions of all of the selected messages included therein.

  Read the rest of this post »

LuxSci has re-written its web-based document management interface from the ground up to provide users with a fast, modern, featureful experience.  The WebAides Documents’ user interface now matches that of WebMail, Address Books, Calendars, and Tasks. Additionally, some new components have been added to make it very easy to upload and download large numbers of files to the Documents WebAides.

Read the rest of this post »

As you may have heard, Barack Obama is tethered to his Blackberry.  It’s great to have a highly technical President of the United States, but it is really shaking things up.  All of the policies and procedures date back to times before PDAs and smart phones.  Obama is really struggling to cling to the same technical edge in his day-to-day affairs that he has enjoyed to date. But the security team at the Oval Office has other plans.

No Blackberry for Obama!

Instead, he gets what is being dubbed the “BarackBerry” — a high security blackberry replacement.  Why is the Blackberry (and similar devices) such a security concern?

Read the rest of this post »

The iPhone is a great piece of technology, but like all technology it has it’s quirks, as well as some features that you should be aware of when using it to send and receive email. Based upon our experience using iPhones ourselves and in supporting our clients’ varied use of iPhones for connecting to LuxSci email services, we have the following nuggets for you.

Read the rest of this post »