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Posts Tagged ‘escrow’

How do you know if someone has read your email message?

Monday, April 8th, 2013

We are often asked how customers can verify if an email that has been sent has actually been read.  The quick answer is that you generally cannot ever know unless you plan on it ahead of time or use a system that includes read tracking as a feature.

In this article, we will discuss what measures you can take and how effective they are for determining if an email message has been read — the simplest and most generally available methods are the least reliable.

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Video: Viewing a SecureLine Escrow Message and Sending a Secure Reply

Tuesday, March 26th, 2013

LuxSci customers using the SecureLine end-to-end email encryption system can send secure email messages to anyone on the Internet.  These are often received as “Escrow” notification emails … where the recipient needs to click on a link to retrieve the message securely.  This video shows you visually how to retrieve your message using Escrow and how to send a Secure email message back to the sender.

Watch video.

Send your Web and PDF Form Posts Securely to Anyone: SecureForm to SecureLine Escrow has Arrived

Tuesday, February 26th, 2013

LuxSci’s SecureForm service enables customers to collect data from web and PDF form posts and securely save and/or send that data in many formats to many places via email, FTP, MySQL, and online file storage.

Until now, if you wanted to send your form data over email securely to a recipient you had your choice of encrypting via SMTP TLS, PGP, or S/MIME.  TLS is great, but not all recipient email service providers support it; PGP and S/MIME are very secure but require special setup and support by the email programs that the recipient uses to access these messages.

Now, SecureForm supports secure delivery of form post data to any recipient’s email address via the SecureLine Escrow secure message pickup service.

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Encrypting Sent Email — An Often Overlooked Part of End-to-End Encryption

Wednesday, September 26th, 2012

You are proactive and security conscious.  You use end-to-end encryption software, like PGP or S/MIME or LuxSci SecureLine, to send your sensitive messages to their destinations, ensuring that the message content is encrypted the entire way … because otherwise, email is just plain insecure.

Oh – but what about the copies of these messages saved to your “Sent Email” folders?  Are they encrypted or secure?  Should they be?

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SecureLine Message Center – Free Centralized Secure Email Access

Friday, June 22nd, 2012

LuxSci’s SecureLine customers send encrypted email messages to recipients all over the world using the SecureLine Escrow system — recipients receive a notification of their waiting secure message and click on a link to access it after either answering a security question or logging into their free SecureSend account to verify their identities.

The new SecureLine Namespace and Message Center features now enables your recipients to login and see a history of all secure messages sent to them from your users and to easily open, re-read, reply to, and delete these historical messages any time … at least until they have expired.

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SecureLine End-to-End Email Encryption: Easier than Ever!

Friday, May 25th, 2012

LuxSci’s SecureLine Email Encryption service enables LuxSci users to send secure email messages  to anyone with an email address.  It supports a combination of different message encryption mechanisms to handle different types of recipients and sender encryption strength requirements:

  • SMTP TLS – for server-to-server transport encryption with recipients whose servers support TLS
  • PGP and S/MIME – for customers who require higher levels of messages security through certificates
  • Escrow – where recipients can pick up their waiting message from our secure portal

We find that a majority of our customers’ SecureLine messages prefer the Escrow system of secure message pickup because most customers don’t require the extra security and hassle of PGP or S/MIME.  Another consideration is that either TLS is not supported for most recipients or many customers require some level of recipient identity verification — beyond the fact that they “have access to their email”.

LuxSci has augmented the Escrow service so that it can now send to any recipient without any setup or input by the sender.  Customers using SecureLine encryption can now just “start sending” and it will “just work”.

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When is “Secure Email” only a Veneer of Security?

Wednesday, March 7th, 2012

I recently applied for a new insurance policy with fairly well known insurance agency (who shall remain nameless).  When all the preliminaries were done, the representative emailed me copies of the new policies.  They were “secure” emails.  I was very impressed … they thought enough of my privacy and identity to ensure that sensitive documents  would be sent securely.  And, working in an email security company, I actually know and appreciate the ramifications of that perhaps more than most.

So, once I finally got around to accessing the message, I discovered that it was really not secure at all!  Even though the subject said “secured”, the representative said it was secure, and the PDFs of the policy documents were not physically in the message, it was really completely insecure!  My faith in the company is now somewhat tarnished (though they might not even know about the issue) … and I have serious doubts about whatever provider they are using to facilitate these “secure messages”.

How do I know it was insecure?

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Automate Secure Outbound Email Sending with SecureLine

Monday, September 26th, 2011

Frequently we are approached by customers who have automated systems that need to send out secured emails on demand and without any manual interaction.  These could be web site response systems for sensitive information, health care labs emailing results which need to meet HIPAA compliance, or other situations where the email messages must all be secured.

LuxSci’s SecureLine service provides a means for encrypting some or all outbound email messages using any combination of 4 different email encryption techologies: SMTP TLS, PGP, S/MIME, and SecureLine Escrow (secure message pickup).

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Digital Signatures in Email

Tuesday, May 24th, 2011

Many of our customers require that electronic digital signatures be added to outbound email messages.  Here we discuss what these are, what they do for you, and how to add them using LuxSci SecureLine email encryption.

What are Digital Signatures?

In short, adding a digital signature to an email message allows:

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Has Your Email Been Read? Read Receipts and Web Bugs

Tuesday, May 10th, 2011

Customers often ask how they can know if a message has been read by a specific recipient.  Typically, this is done by requesting a “Read Receipt” when sending the message; however, read receipts are not reliable.  Spammers use techniques such as HTML “web bug” tracking to see if you have read an email message and thus if your email address is valid and ripe for more spamming; this is also not reliable. LuxSci’s SecureLine Escrow service includes a 100% reliable Read Receipt function that can be used when it is essential to know if someone has read a message. It also allows for message retraction (removing further access to an email message).

This article goes over these various methods of determining if a message has been read, shows how each works, and discusses the pros and cons of each.

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