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How do you know if someone has read your email message?

Friday, July 26th, 2013

Has your recipient read the email message that you sent to them?

Has anyone else read the email messages you sent or saved in your online email folders?

We are often asked how customers can verify if an email that has been sent has actually been read or if they can detect if messages have been covertly read (e.g., by the NSA). The quick answer is that:

  1. You generally can never know unless you plan on it ahead of time or use a system that includes read tracking as a feature.
  2. Concerning your ISP or the government reading emails, you cannot ever know. All you can do is implement encryption mechanisms to prevent them from reading the messages altogether.

In this article, we will discuss what measures you can take and how effective they are for determining if an email message has been read. The simplest and most generally available methods are the least reliable.

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Encrypting Sent Email — An Often Overlooked Part of End-to-End Encryption

Wednesday, September 26th, 2012

You are proactive and security conscious.  You use end-to-end encryption software, like PGP or S/MIME or LuxSci SecureLine, to send your sensitive messages to their destinations, ensuring that the message content is encrypted the entire way … because otherwise, email is just plain insecure.

Oh – but what about the copies of these messages saved to your “Sent Email” folders?  Are they encrypted or secure?  Should they be?

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Can You Make Your Email More Secure?

Wednesday, August 26th, 2009

LuxSci offers many options for email security. Whether it is PGP, S/MIME, LuxSci’s SecureLine end-to-end email encryption, or forced secure logins over SSL, LuxSci can guide you in making the best choices for secure and safe email.

End-to-end email encryption is one way to ensure that your email can only be read by the intended recipients. SSL and TLS connections are secure, but only to a point. While you can ensure that your users connect securely to LuxSci’s servers, who is to say that your recipient’s connection is secure? With LuxSci SecureLine, even if the recipient’s connection isn’t secure, you can be assured that your message is sent securely and can only be read by whom you intended.

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Reliable Read Receipts with SecureLine Escrow

Tuesday, April 14th, 2009

Read receipt requests are generally an extremely unreliable way to find out if your recipient has read an email messages that you have sent to him/her.

Why? Because

  • Some email programs do not support read receipts, and thus messages viewed with these would never send you a notice that the message was read.
  • Programs that do support read receipts allow the user to respond to them “always”, “never”, or “ask each time” … with “asking each time” being the default.  As a result, users often will decline your request for a receipt that you have read the message.

However, when messages are sent via LuxSci’s SecureLine Escrow encryption service, read receipts are guaranteed to work.

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Send a Secure Email to Anyone

Thursday, January 8th, 2009

As a healthcare provider, business owner, or educator, you need a way to communicate with clients, patients, customers, or colleagues who assume or require privacy and confidentiality of information. This may be a legal requirement for you as well. You need to be able to send and receive information securely, quickly, and easily.

Using LuxSci’s SecureLine Escrow service, you can send emails safely to anyone, regardless of their email provider.

o Send secure emails to anyone with an email address
o Receive secure replies
o Send and receive secure attachments
o Do it all from your existing email program or WebMail

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