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Posts Tagged ‘notice’

HIPAA Compliance is Needed for Emailed Appointment Reminders

Friday, September 20th, 2013

HIPAA ComplianceTwice in the past few weeks I have received appointment reminders or scheduling information from doctors via email — via insecure, non-HIPAA-compliant email.

An email message contains identifying information: my email address and my name. The appointment email messages also contain information about “the past, present, or future provisioning of health care to an individual” … me! Taken together, this means that these email messages are ePHI (more details – what is ePHI?) and needed to be secured in a HIPAA compliant manner.

That they were not compliant was obvious to me:

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Tags: appointment, ePHI, gmail, hipaa, hipaa compliance, notice
Posted in LuxSci Library: HIPAA
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Reliable Read Receipts with SecureLine Escrow

Tuesday, April 14th, 2009

Read receipt requests are generally an extremely unreliable way to find out if your recipient has read an email messages that you have sent to him/her.

Why? Because

  • Some email programs do not support read receipts, and thus messages viewed with these would never send you a notice that the message was read.
  • Programs that do support read receipts allow the user to respond to them “always”, “never”, or “ask each time” … with “asking each time” being the default.  As a result, users often will decline your request for a receipt that you have read the message.

However, when messages are sent via LuxSci’s SecureLine Escrow encryption service, read receipts are guaranteed to work.

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Tags: delivery notice, encrypted, escrow, notice, read receipt, retract, retracting, secureline
Posted in New Feature Announcements
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