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Posts Tagged ‘notice’

HIPAA Compliance is Needed for Emailed Appointment Reminders

Friday, September 20th, 2013

HIPAA ComplianceTwice in the past few weeks I have received appointment reminders or scheduling information from doctors via email — via insecure, non-HIPAA-compliant email.

An email message contains identifying information: my email address and my name.  The appointment email messages also contain information about “the past, present, or future provisioning of health care to an individual” … me!  Taken together, this means that these email messages are ePHI (more details – what is ePHI?) and needed to be secured in a HIPAA compliant manner.

That they were not compliant was obvious to me:

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Watch It! Be notified of changes to WebAide Contacts, Calendars, Blog posts, Document storage, Tasks, etc.

Monday, September 24th, 2012

When collaborating with others, you sometimes want to be informed quickly of added or changed information.  E.g. a newly uploaded file, an edited contact, a new task, a new blog post, etc.

LuxSci’s WebAides now support “Watching”.  Users can choose to “watch” any WebAide that they have read access to (their own, or others that are shared with them).  Once a user is watching a WebAide, the user will be emailed notices of any new or changed entries within minutes of those changes.

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Automatic Email Notices of Failed Logins

Thursday, March 3rd, 2011

To further improve account security, LuxSci has added an automated alert system to notify users of failed logins to their accounts.  These include:

  • Failed logins to WeMail, POP, IMAP, SMTP, and FTP
  • Failed message sending over SMTP due to limits exceeded or other issues.

The alerts are sent out within 5 minutes of the failure event.  Successive alert digests are sent out no more frequently than once/hour and are quickly rate limited to once/day for situations where the failures keep coming (we don’t want to flood people’s mail boxes with alerts, but we also want to be timely).

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Auto-respond to Every Email Message Received*

Thursday, May 14th, 2009

LuxSci’s email auto-responder tool allows you to create message(s) that will be sent back to those who send email to you, when those messages arrive on our system.  Auto-responders are often used to let people know that you are out of the office or on vacation.  They are also used to inform senders that their message has been received.

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Reliable Read Receipts with SecureLine Escrow

Tuesday, April 14th, 2009

Read receipt requests are generally an extremely unreliable way to find out if your recipient has read an email messages that you have sent to him/her.

Why? Because

  • Some email programs do not support read receipts, and thus messages viewed with these would never send you a notice that the message was read.
  • Programs that do support read receipts allow the user to respond to them “always”, “never”, or “ask each time” … with “asking each time” being the default.  As a result, users often will decline your request for a receipt that you have read the message.

However, when messages are sent via LuxSci’s SecureLine Escrow encryption service, read receipts are guaranteed to work.

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