A question about HIPAA-compliant transactional email from Ask Erik:
As a non-technical member of the founding team of a Health Care Startup I have a question about HIPAA-compliant email as we begin to send out lab test results to individuals and the health care providers we partner with:
“Does one dedicated email address for results distribution that is HIPAA-compliant and secure make us in compliance. ”
We have team members who communicate with our DDS clinics but they don’t distribute test results. Only I will do that through a dedicated email address. What do we have to do to be compliant from day one of distributing test results as part of our service to our customers (primarily dentists and oral surgeons)?
I was told by the service provider of our website and email hosting services that if we made the one email address a Business Premium account using the Microsoft Secure Server, that all the other regular email addresses would be covered as well. Is this true?
Thank you for the forum to ask real life scenario questions.
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