Telehealth is the new normal thanks to the Covid-19 pandemic. Many medical providers are finding that not only is telehealth a safer option during the pandemic, it can also help increase patient access to healthcare and improve outcomes. Along with video appointments, the virtual medicine push includes making protected health information available to patients via a web site and collecting similar private information from patients or would-be patients online.
However, where the health information of an identifiable individual is involved, the Health Insurance Portability and Accountability Act (HIPAA) is the official compliance document. The Omnibus rule requires all web sites, old and new, to be properly designed or their owners can face potential financial liability into the millions of dollars.
So, what do these requirements mean and how can HIPAA be followed in the context of a website?
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