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Posts Tagged ‘backup’

High Availability High Volume Email

Tuesday, June 8th, 2021

High volume email sending is essential to the business operations of many different companies. Whether these emails involve onboarding messages to new users, form a key part of an organization’s marketing strategy, or are sent for a wide range of other purposes, they are often a core component of how a company spreads necessary information.

If the right systems aren’t in place, high volume email can go down. This puts a stop to all of those important transactional and marketing emails, which can cause delays or disruptions to business operations. These outages can have significant effects on a company’s bottom line.

If you don’t want your critical email to suddenly go down, then you need a high availability high volume email system in place. This gives you the redundancy you need in case your systems go offline.

high volume email

What Is High Availability?

As we discussed above, you want your organization’s email to be up and running as much as possible. This is known as high availability, an engineering term applied to many systems, especially in computing.

‘High availability’ is commonly used when talking about websites–a high availability service is one that has redundancies in place that keep a website online, even if the main server fails. In addition to the server that hosts the site itself, high availability web apps also need high availability MySQL so that databases are still accessible if the main server that hosts them goes down.

These high availability services are critical for businesses that cannot perform their core functions if their websites or databases go offline.

If a high availability service isn’t being used and there aren’t any redundancies in place, any outages to the servers will force the site or some of its functionality to go down. This means that customers will no longer be able to access the platform or some of the site’s key services.

It’s not just websites and web services that can go down. If a company’s high volume email doesn’t use a high availability infrastructure, it can go down when a server fails. This grinds all of an organization’s email to a halt, delaying or disrupting its marketing and transactional emails.

If these emails aren’t sent and received by customers, the company won’t be able to perform many of its necessary business functions until the server comes back online. This can lead to the loss of customers, increased complaints, reduced sales, and many other serious problems. With this in mind, high availability high volume email services are critical for any organization that relies on its email to perform its core functions.

Why Do Systems Go Down?

Some of the most common reasons that online systems go down include:

  • Hardware failures that bring down critical components such as the memory, CPU, or power.
  • Crashes or bugs in an operating system or other software.
  • DDoS and other attacks against the server.
  • Excessive amounts of traffic.
  • Failure of the network.
  • Overloading the network.
  • Failures at the data center, including human error or power outages.

How Can Load Balancing Help to Give You High Availability High Volume Email?

As we discussed above, there are many reasons your services could go offline. These causes of failure are inevitable, and they can occur frustratingly often. If you want your high volume email to be operational as much as possible, you need to have redundancies in place that can take over when these inevitable failures take place.

A core component of this is load balancing, which shares the workload between servers. This boosts the capacity, allowing servers to share the volume with others when they get overwhelmed by traffic. Load balancers can also detect server failures and automatically redirect traffic to healthy servers when necessary. When your high volume email service uses load balancing, it can continue to send its emails even when a server goes down.

Many providers have their servers and load balancers in the same place, which makes it easier for them to operate, but creates additional risks. If everything is located in the same data center, this means that a failure at the data center or in the network can still bring your email system down. Load balancing can’t help you if all of your infrastructure goes down at once.

At LuxSci, we offer a more robust alternative by placing three servers in separate data centers in the same geographic region. Having servers in three different physical locations makes your high volume email service far more resistant to going offline, because even if one data center fails, you still have backups at two other sites.

High Availability MySQL For High Volume Email

High volume email requires databases for tracking, logging, and other purposes. If your database goes down, then so does your ability to send transactional and marketing emails. This means that if high volume email is critical to your business, you also need high availability databases.

LuxSci’s solution is its regional high availability MySQL service. This offering includes three Enterprise MySQL servers, with each one located in a separate location within the same geographic area. It automatically replicates your databases across all three servers, with features including automated:

  • Failover and recovery
  • Zero-downtime system
  • Software updates

Our high availability MySQL service is excellent for organizations that rely on their high volume email for business operations, because it makes databases extremely resistant to going offline. It’s a solution that can help your organization survive the failure of a data center, all while being HIPAA-compliant at the same time.

Together with LuxSci’s high availability load balancers, our high availability MySQL makes your bulk email incredibly resistant to downtime.

LuxSci’s High Availability High Volume Email Solution

If marketing and transactional emails are critical to your organization’s operations, then you need a high volume email service. When you consider the costs of the service going down, its best to choose a solution that offers high availability.

Nothing will stop systems from failing, but with redundancies such as high availability load balancers and MySQL in place, we can make sure that regular failures don’t impact your business. Contact us now to find out more on how LuxSci’s offerings can help to keep your high volume email online as much as possible.

 

7 Steps to Make your Web Site HIPAA-Compliant

Tuesday, March 2nd, 2021

Telehealth is the new normal thanks to the Covid-19 pandemic. Many medical providers are finding that not only is telehealth a safer option during the pandemic, it can also help increase patient access to healthcare and improve outcomes. Along with video appointments, the virtual medicine push includes making protected health information available to patients via a web site and collecting similar private information from patients or would-be patients online.

However, where the health information of an identifiable individual is involved, the Health Insurance Portability and Accountability Act (HIPAA) is the official compliance document. The Omnibus rule requires all web sites, old and new, to be properly designed or their owners can face potential financial liability into the millions of dollars.

So, what do these requirements mean and how can HIPAA be followed in the context of a website?

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Are you Prepared for Disaster? Business Continuity Planning for Email Outages

Friday, February 9th, 2018

It happens to everyone who uses any email service: suddenly your email is no longer working.  If it’s just for a few minutes or some scheduled time at night, it’s usually no big deal.  However, if it’s in the middle of your work day and you rely on email, you may have a big problem.

Email can go down. Are you prepared?

What do you do if your email stays offline for 5 minutes … 10 minutes … an hour … and you don’t know when it is coming back?

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Email Archival is Required by HIPAA

Tuesday, February 6th, 2018

Customers constantly inquire if Email Archival services are really required by HIPAA regulations.

There is a great deal of confusion and uncertainty here because:

  1. HIPAA by its nature is vague, listing many things that you need to do, but not saying how.  This makes things flexible and workable, if ambiguous.
  2. Email Archival generally adds cost to any email solution — and everyone prefers to avoid unnecessary costs.
  3. Most want to do the minimum needed for compliance due to time and budgetary constraints.

Email Archival is Required by HIPAA

In our opinion, Email Archival is an implicit requirement of HIPAA for all organizations that utilize email for the sending or receipt of ePHI should invest in.  In the next section, we’ll review why.

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A Comparison of Email Backup Policy of Popular Email Services

Wednesday, November 1st, 2017

Do you use email backup in your practice? Make a smart choice by comparing the backup policies of popular email solution providers.

Privacy concerns are constantly rising especially following the revelations by Edward Snowden. Now, the big question is “Do the popular email services in the US retain your data forever?” In order to find an appropriate answer, we examined the email backup policies of 7 popular providers.

Data breaches and privacy concerns make headlines for they have a direct impact on an individual’s private life. Going by the news of mass surveillance by government authorities, it is natural for you to be extra cautious about protecting your privacy. After all, nobody wants to get exposed although a bit of exhibitionism resides in each of us.

The US government is pressing technology giants to reveal what they have in their “box” (or your inbox). Apple reported that it received the highest number of security requests for data from the US government this year.

Considering the “attacks” from both the government and hackers, it is imperative for you to learn how these email services ensure that your data remain safe.

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