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Posts Tagged ‘backup’

A Comparison of Email Backup Policy of Popular Email Services

Wednesday, November 1st, 2017

Do you use email backup in your practice? Make a smart choice by comparing the backup policies of popular email solution providers.

Privacy concerns are constantly rising especially following the revelations by Edward Snowden. Now, the big question is “Do the popular email services in the US retain your data forever?” In order to find an appropriate answer, we examined the email backup policies of 7 popular providers.

Data breaches and privacy concerns make headlines for they have a direct impact on an individual’s private life. Going by the news of mass surveillance by government authorities, it is natural for you to be extra cautious about protecting your privacy. After all, nobody wants to get exposed although a bit of exhibitionism resides in each of us.

Email backup and restore solutions

The US government is pressing technology giants to reveal what they have in their “box” (or your inbox). Apple reported that it received the highest number of security requests for data from the US government this year.

Considering the “attacks” from both the government and hackers, it is imperative for you to learn how these email services ensure that your data remain safe.

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7 Steps to Make your Web Site HIPAA-Secure

Friday, February 13th, 2015

Doctors and medical professionals are feeling increasing pressure to get their business online (e.g. use of electronic prescriptions, web appointments, and remote medicine are both trendy and critical for building and sustaining revenue streams in the tightening medical market).  This push includes making available protected health information to patients via a web site and collecting similar private information from patients or would-be patients.

However, where the health information of an identifiable individual is involved, the Health Insurance Portability and Accountability Act (HIPAA) is the official compliance document.  And with the Omnibus rule in place, all web sites, old and new, must be properly designed or their owners face potential financial liability into the millions of dollars.

So, what do these requirements mean and how can HIPAA be followed in the context of a website?

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Should I use an external hard drive or a cloud backup service?

Thursday, August 7th, 2014

A dilemma faced by so many individuals and small businesses … is copying my data to an external hard drive good enough, or do I need to pay for some cloud-based backup service?  Maybe I should do both?

The good news is that you are asking the question!  Make sure your data is backed up …. hoping things will “just work” is wishful thinking and will bite you some day.

What are you backing up?

Cloud backup services and external hard drives only backup the information actually stored on your computer(s).  They do not backup information stored elsewhere (e.g. email you have have stored at your email service provider) … you should also make sure important externally stored information is also being backed up.

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Email Archival is Required by HIPAA

Thursday, September 19th, 2013

Email ArchivalCustomers constantly inquire if Email Archival services are really required by HIPAA regulations.  There is a great deal of confusion and uncertainty here because:

  1. HIPAA by its nature is vague, listing many things that you need to do, but not saying how.  This makes things flexible and workable, if ambiguous.
  2. Email Archival generally adds cost to any email solution — and everyone prefers to avoid unnecessary costs.
  3. Most want to do the minimum needed for compliance due to time and budgetary constraints.

In our opinion, Email Archival is an implicit requirement of HIPAA for all organizations that utilize email for the sending or receipt of ePHI should invest in.  In the next section, we’ll review why.

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Best Practices: Accessing and Monitoring Staff Email

Monday, June 24th, 2013

The following situations or requirements are all very common to small and medium-sized businesses:

“We have travelling sales people who need to be able to access all their emails online.”

“We have users whose inbound/outbound email needs to be reviewed or accessible by management.”

“We have users who need to access the same email folders or addresses all of the time.”

These kinds of situations usually require

  1. Storage of lots of email, and
  2. Shared access to that email

In this article, we discuss some of the best ways to meet these needs and what things to avoid.  In short, the answer is to use shared email folders combined with email archival for maximum redundancy and reliability.  For what this means and why, read on:

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More Backups for Premium LuxSci Customers

Tuesday, April 16th, 2013

LuxSci performs automatic on site and off site backups of all email, web site, database, WebAide, and Widget data for its customers.  These are snapshots of the data on our servers at specific points in time.

LuxSci has just expanded its backups for Premium Environment customers.  We have increased the number of rolling daily snapshots that we perform from 2 to 7.  Premium environment customers now automatically have access to:

  • 7 Daily on-site backup snapshots of their data
  • 4 Weekly off-site backup snapshots of their data
  • Free restores from backup (within reason)

This provides our Premium customers with even more ability to recover lost or accidentally deleted information.

Basic environment customers who receive a discount for reduced service levels have 7 daily on site backups, no off site backups, and paid restores.

For customers for whom their email data is business critical, we also recommend that they purchase Premium Email Archival.  This compliments the backup snapshots by providing an immutable history of all inbound and outbound email messages that can be searched at any time for up to 10 years.  Backups restore folders to the state that they were in at a specific time.  Archives find messages that may or may not be in backups or which were deleted long ago and for which backups no longer exist.

Are you Prepared for Disaster? Business Continuity Planning for Email Outages

Friday, April 5th, 2013

It happens to everyone who uses any provider — suddenly your email is no longer working.  If it’s just for a few minutes or some scheduled time at night, it’s usually no big deal.  However, if it’s in the middle of your work day and you rely on email, you may have a problem.

What do you do if your email stays offline for 5 minutes … 10 minutes … an hour … and you don’t know when it is coming back?

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Can you retrieve all Joe’s email from the last 2 months please? No, why not?

Monday, February 18th, 2013

We are increasingly seeing cases where some impropriety has happened within a customer’s organization and this leads to the desire to assemble as much proof and context for this as possible.

One of the first things customers think of is to collect all inbound and outbound email correspondance related to the problem for the time period involved.  Next, they open a Support Ticket asking us to gather all of this email … assuming we can magically produce anything that has passed through our systems and instantly (or at least quickly) retrieve it.

There is magic like this … powerful mojo that allows the customer to search for and retrieve any and all of this email easily.  Unfortunately, even Harry Houdini had to prepare for his spectacular feats; if the customer has not had the foresight to prepare for the possibility that  a non-editable, non-deletable, complete history of email traffic might be very important, then s/he is usually, unfortunately out of luck.

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All New MySQL Database Management Tools

Friday, February 25th, 2011

LuxSci has released a new set of tools that will give customers better and easier access to manage their MySQL databases.  Using the LuxSci web interface,  customers are now able to issue SQL commands and queries, upload batches of SQL commands (i.e. mysqldump files), download backups of their databases (i.e. as mysqdump files), and quickly empty their databases of all tables.

These tools are available under the “Account – Account Administration – Databases” area.

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LuxSci Significantly Boosts Security and Reliability

Saturday, January 30th, 2010

LuxSci has implemented a number of enhancements which add to its already stringent security and high reliability of services.  These features cover areas such as login security, password resets, SecureLine encryption, Widget backups, and more. The enhancements are listed below, by service.

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