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Email Archival is Required by HIPAA

Tuesday, February 6th, 2018

Customers constantly inquire if Email Archival services are really required by HIPAA regulations.

There is a great deal of confusion and uncertainty here because:

  1. HIPAA by its nature is vague, listing many things that you need to do, but not saying how.  This makes things flexible and workable, if ambiguous.
  2. Email Archival generally adds cost to any email solution — and everyone prefers to avoid unnecessary costs.
  3. Most want to do the minimum needed for compliance due to time and budgetary constraints.

Email Archival is Required by HIPAA

In our opinion, Email Archival is an implicit requirement of HIPAA for all organizations that utilize email for the sending or receipt of ePHI should invest in.  In the next section, we’ll review why.

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6 ways to improve your web site forms

Wednesday, February 18th, 2015

Web site forms are ubiquitous.  Every site needs them to engage their visitors, collect information, makes sales, etc.  They are easy to add to your site, but not necessarily easy to do right.

Make a quick web form using some generic web site authoring software and put it up on your site and it may work, but you also may have serious issues:

  • Incomplete Forms. Users submitting incomplete forms — e.g. not filling out all of the important fields
  • Invalid Input. Users not entering the “right” information — e.g. not actually putting an email address in the email address field
  • Form Spam Bots. Automated programs may fill out and submit your forms … sending you junk in the form of gibberish or web site URLs they hope you will visit and buy stuff from.
  • Form Insecurity. If your from collects any kind of sensitive information … from passwords to medical data … it could easily be setup incorrectly and allow phishing attacks or data leakage.
  • Stale Forms. You updated your form … but someone just somehow submitted the old version which is not even on the Internet anymore!
  • Connectivity/Server Issues. You don’t want your users to give up because their network is down or your site is down for a few seconds.

All of these problems impact the success of your site — causing everything from annoyance to the inability to contact your sales leads to breaches of privacy.  Fortunately, it is not really hard to plug these gaps and have a solid, productive, and secure web form.

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