Recently, Gmail changed its email acceptance policies to reject emails from sending domains without SPF or DKIM records. If they can’t be sure a message originated from an authorized server, it may end up in the spam folder. Setting up SPF records is one way to improve email deliverability, prevent spoofing, and keep your emails […]
Google Workspace is one of the world’s most popular email platforms. Although it is more than adequate for basic email correspondence, Gmail does not come configured to meet HIPAA email security requirements. To use Google Workspace in a HIPAA-compliant manner, you need to use a third-party connector to secure your communications.
If you are having problems with message delivery, one of the first troubleshooting steps is to view the email headers. You can do this by viewing the message source. We will explain the basics, then teach you how to view headers in email for the most popular clients. These include Gmail, Apple Mail, Yahoo! Mail, […]
There has been a lot of hype about Google offering a Business Associate Agreement to paid Google Apps customers who must abide by HIPAA regulations. Those who are familiar with Google may be under the incorrect assumption that simply signing up for Google Apps will solve all their HIPAA compliance challenges. This seems to be […]
Twice in the past few weeks I have received appointment reminders or scheduling information from doctors via email — via insecure, non-HIPAA-compliant email. An email message contains identifying information: my email address and my name. The appointment email messages also contain information about “the past, present, or future provisioning of health care to an individual” […]
