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Posts Tagged ‘secureline’

Secure Email Sending using LuxSci’s Mobile Site

Monday, March 26th, 2012

LuxSci’s Mobile Site provides a fast and simplified interface for mobile devices and desktop web browsers.   While the Mobile Site has always supported secure connections (over SSL) to prevent eavesdropping on passwords and data; the Mobile Site did not support LuxSci’s SecureLine end-to-end email encryption features.  These are now part of the Mobile Site.

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When is “Secure Email” only a Veneer of Security?

Wednesday, March 7th, 2012

I recently applied for a new insurance policy with fairly well known insurance agency (who shall remain nameless).  When all the preliminaries were done, the representative emailed me copies of the new policies.  They were “secure” emails.  I was very impressed … they thought enough of my privacy and identity to ensure that sensitive documents  would be sent securely.  And, working in an email security company, I actually know and appreciate the ramifications of that perhaps more than most.

So, once I finally got around to accessing the message, I discovered that it was really not secure at all!  Even though the subject said “secured”, the representative said it was secure, and the PDFs of the policy documents were not physically in the message, it was really completely insecure!  My faith in the company is now somewhat tarnished (though they might not even know about the issue) … and I have serious doubts about whatever provider they are using to facilitate these “secure messages”.

How do I know it was insecure?

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New SecureLine Plugin for Microsoft Outlook

Monday, September 26th, 2011

LuxSci is pleased to present our latest feature for improving the secure email experience for Microsoft Outlook users — the new SecureLine Plugin for Outlook!

This tool integrates the outbound encryption features of the LuxSci WebMail interface into Outlook versions 2007+, allowing our SecureLine users to easily send encrypted messages to any email address via SecureLine Escrow, TLS, PGP, or S/MIME (based on the recipient’s encryption capabilities).

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Automate Secure Outbound Email Sending with SecureLine

Monday, September 26th, 2011

Frequently we are approached by customers who have automated systems that need to send out secured emails on demand and without any manual interaction.  These could be web site response systems for sensitive information, health care labs emailing results which need to meet HIPAA compliance, or other situations where the email messages must all be secured.

LuxSci’s SecureLine service provides a means for encrypting some or all outbound email messages using any combination of 4 different email encryption techologies: SMTP TLS, PGP, S/MIME, and SecureLine Escrow (secure message pickup).

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Digital Signatures in Email

Tuesday, May 24th, 2011

Many of our customers require that electronic digital signatures be added to outbound email messages.  Here we discuss what these are, what they do for you, and how to add them using LuxSci SecureLine email encryption.

What are Digital Signatures?

In short, adding a digital signature to an email message allows:

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Has Your Email Been Read? Read Receipts and Web Bugs

Tuesday, May 10th, 2011

Customers often ask how they can know if a message has been read by a specific recipient.  Typically, this is done by requesting a “Read Receipt” when sending the message; however, read receipts are not reliable.  Spammers use techniques such as HTML “web bug” tracking to see if you have read an email message and thus if your email address is valid and ripe for more spamming; this is also not reliable. LuxSci’s SecureLine Escrow service includes a 100% reliable Read Receipt function that can be used when it is essential to know if someone has read a message. It also allows for message retraction (removing further access to an email message).

This article goes over these various methods of determining if a message has been read, shows how each works, and discusses the pros and cons of each.

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SecureLine Users Can Toggle Between TLS and Escrow Encryption When Sending Messages

Tuesday, March 1st, 2011

LuxSci’s SecureLine end-to-end email security system enables allows customers to enable use of TLS for email delivery, without any further encryption, when TLS is supported by the recipient email servers and the customers’ needs only include transport encryption (i.e. for HIPAA).  This provides security with maximum usability, when available.

However, TLS is not as secure as SecureLine Escrow for email communications.  For cases where enhanced security is desired, even to a recipient whose email servers support TLS, LuxSci’s WebMail email composer now permits users to override the use of “TLS Only” so that “SecureLine Escrow” can be used instead — on a message-by-message basis.  I.e., users can now use Escrow “on demand” to provide enhanced security over TLS.

Additionally, users have a new preference (under “Email Composition > SecureLine” preferences), where they can alter the behavior of WebMail so that “TLS Only” delivery is NOT used for them unless requested — Escrow can be used by default if desired.

These new security settings only apply to SecureLine customers who have “TLS” enabled as a viable secure email delivery method in their account.

Video: How SecureLine Escrow and SecureSend Look to an End User

Tuesday, June 29th, 2010

This latest tutorial video shows what SecureLine Escrow looks like to a recipient of an encrypted email message. It also demonstrates how SecureSend can be used by anyone with an email address to send a LuxSci SecureLine user a secure email message at anytime and for free.

Watch Video: SecureLine Escrow and SecureSend from an End User’s Perspective


SecureLine Escrow Activity: Global Report of All Messages Sent

Monday, May 17th, 2010

LuxSci has just added a new feature for accounts using SecureLine end-to-end email encryption.  The “SecureLine Escrow Audit Report” provides a downloadable list of all secure messages sent via SecureLine Escrow by all users in the account and includes:

  • Sender
  • Recipient
  • Subject
  • Message Size
  • Date and Time Sent
  • Date and Time the message expires from Escrow
  • Date and Time the message was last viewed by the recipient
  • IP address of the recipient when the message was last viewed

This report provides account administrators a quick way to globally audit what has been sent and to see what messages have been opened by recipients.  It is available in the administrative “Reports” area.

WebMail Email Composition Improved

Sunday, April 25th, 2010

LuxSci has updated its web-based email composition tool in two significant ways:

  1. Never get auto-logged out of WebMail again because it is taking a long time for you to compose an email message.
  2. Composition of SecureLine-encrypted email messages is now simpler and more user friendly.

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