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Posts Tagged ‘security’

Protect your LuxSci Account with Two-Factor Authentication and Other Barriers

Thursday, May 23rd, 2013

Two-Factor Authentication (supposedly patented by Kim DotCom)– using a password plus “something else” to gain access to your account and to prevent lost, stolen, or guessed passwords from impacting you — is finally becoming fashionable.

First, it was a cool idea, then some places such as LuxSci started supporting it, but it was rarely used due to people not wanting to bother with an extra step to login to their accounts.  Now, with Twitter adding 2-factor authentication to help stem the tide of account compromises, security is now fashionable.

This turn about is really fantastic as it brings security consciousness much more into the mainstream — so much so that popular Radio hosts are talking on the air about how to secure accounts.  This can only be good for the adoption of better security practices overall and a decrease in compromises due to laziness … and in cases like HIPAA, laziness can be a terrible thing.

In this post, we’ll go over how to secure your LuxSci account against intrusion using Two Factor authentication and other methods.

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LuxSci API Updates: Security Options and AutoResponders

Wednesday, May 15th, 2013

LuxSci has made two significant improvements to its Account API – one to improve security and one to enable automated management of user AutoResponders.

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Ensuring all Data is Encrypted at rest with LuxSci

Friday, May 10th, 2013

Email and other data is either being “transmitted” or  ”processed” or “at rest”.  E.g. it is moving from one computer to another, or it is stored / at rest on a computer, or it is preparing to be transmitted or stored.

While most types of compliance regulation, such as HIPAA, specifically require that data be transmitted securely, not all regulations require that data be stored in an encrypted format while at rest.  E.g. HIPAA does not require at rest encryption, though it may be recommended to decrease potential liability.

However, having your email and other data encrypted while at rest does significantly increase the security of that data, even if that level of security is not explicitly required.  As a result, many LuxSci customers have asked about how to ensure that all of their email and other data is encrypted while at rest.

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Security: A Year in Review 2013

Tuesday, March 19th, 2013

LuxSci is constantly adding and improving its service offering.  As part of that evolutionary process, we continually make many additions and changes related to security and privacy.  This post provides a summary of many improvements we have made in this area in the past 12 months. To see last year’s security wrap up, see: Security: A Year in Review 2012.

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SSL and TLS are not enough to secure your email

Friday, February 22nd, 2013

A very common marketing ploy involves companies advertising “secure” services .. where that security consists of only SSL- or TLS-encrypted connection to their servers.  While use of TLS and SSL is a critical part of web and email security, it is only one small aspect of security.  Below, we will talk about some of the other aspects of what you should be looking for in terms of an actual secure solution so you can be more saavy of simplistic marketing claims in the future.

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Privacy and Security Policies Taken Seriously — How LuxSci Actively Protects Your Accounts

Friday, February 15th, 2013

LuxSci is a small company and our staff are well trained and vigilant, watching for social engineering and other attacks on your accounts and data.  We have very strict privacy policies and internal security policies designed to ensure that your data remains confidential and that nothing unauthorized happens to your accounts.

This may sound like normal business, but it really isn’t.  We take extra care to protect you. 

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Seal the Deal — Certification Seals on your Web Site Instill Confidence

Thursday, February 14th, 2013

Anyone with a business web site knows that the key points to a successful web presence include:

  • Getting the right people to visit your site
  • Making the visitor feel comfortable with you
  • Instilling trust in your company

If these are there, you will have a much larger rate of sales and lead conversions.

Trust in your company is often overlooked in the rush to generate lots of traffic and make sales. Trust comes from many factors … having excellent content on your web site that shows that your company “knows its business”, referrals and word of mouth from other customers, etc.

One relatively simple thing that can be done to install trust is to add third party “certification seals” to your web site.

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WordPress for HIPAA and ePHI? Is that a good idea?

Tuesday, February 12th, 2013

WordPress is an extremely popular content management system for both blogging and creating web sites.  It’s popular because it is quick to set up, easy to administer, has a very large supported base of add-ons, and looks good.  As a result, many LuxSci customers use WordPress in one fashion or another for their web sites hosted at LuxSci.

As we cater to a large segment of customers who have specific compliance needs, e.g. HIPAA compliance, we frequently are asked about using WordPress with ePHI … e.g. using WordPress to provide access to protected health information for members of the WordPress site.

Can this be compliant?  Is it a good idea?

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Ultimate Control: Manage Access to Your Services with Custom Firewalls

Saturday, October 13th, 2012

Can I block this one IP that is scanning our accounts?  Can I restrict my account so that people can only access it from our office network, or require that they authenticate to WebMail first (using two-factor authentication)?

LuxSci is constantly asked for fine-grained access controls by customers who are in shared environments (sharing the same servers with many other accounts).  However, blocking access from IP addresses globally at the request of one customer may potentially affect other customers using the same system.

That is, until now. LuxSci customers can now configure their own custom firewalls to allow and deny access as they see fit without affecting other customers sharing the same server(s).

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Lock Down Your Web Site’s Contact Us Form

Tuesday, August 7th, 2012

Many web sites have a “contact us” page and most have simple online forms that visitors can use to submit questions.  However, the garden variety “contact us” page suffers from several serious problems:

  • Spam – Getting unwanted form submissions from web robots.
  • Privacy – Often, sensitive data is submitted insecurely through these forms.
  • Archival – You may need an archived record of all submissions.
  • Notices – You may need to be alerted of form submissions even if you are not online.

It turns out that you can stop spam, ensure content security and privacy, archive submissions, and even get text message notices to your phone using LuxSci SecureForm. And it takes only a couple of minutes to integrate into any existing web site at any web hosting provider (LuxSci offers web hosting, but it’s not a requirement for SecureForm).

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