2017 at LuxSci: Some very popular advancements!
2017 has come and gone. Just like in 2016, LuxSci has continued to add features and policies to improve our services and the security of our customers. In 2017, the most significant changes revolve around SecureForm Form Builder, user authentication / identity verification, and email smart hosting from GSuite and Office365.
Beyond features, 2017 has brought changes to LuxSci’s marketing and customer outreach, branding, communication and sales teams. We are very excited for the positive impact these changes will have in 2018 and the closer communication we will have with current and new customers going forward through Webinars, conferences, and other avenues!
Secure Save and Resume for Web Forms
If you have a long or complex web form, users may wish to fill out only part of it and then save their work so that they can come back later and finish the form. This is “Save and Resume” functionality. While some form systems support Save and Resume, few provide HIPAA-compliant Save and Resume. Read more.
LuxSci’s web-based form builder was updated to include:
- Drag-and-drop form building
- Responsive design, including:
- Responsively sized form fields and tables
- Bootstrap-based responsive grids
- Simplified user interface
- Easy inclusion of Bootstrap and jQuery UI libraries
GSuite and Office365 Smart Hosting
Many organizations use Google G Suite or Microsoft Office 365 for their email services. A large number of these have issues with outbound email deliverability or need outbound email encryption to achieve HIPAA compliance. LuxSci has a very simple and cost-effective solution via its email smart hosting service.
Neither Google nor Microsoft offer email encryption as part of their already expensive standard business service offerings, even if you have a HIPAA business associate agreement with them. As a result, many folks rely on third parties, such as LuxSci, that specialize in HIPAA-compliant email to fill the gap and enable the sending of secure email messages (and secure text messages) to anyone.
LuxSci now makes it very easy to have your email routed from GSuite or Office365 through LuxSci (called “smart hosting”) to take advantage of LuxSci’s email encryption, archival, and other features. Read more.
User Authentication and Identity Verification
Google Authenticator Support
“Google Authenticator” is a time-based one-time password standard for second-factor access to web sites and other systems. It does not use or rely on “Google” and does not require any out-of-band communications between the systems and your mobile devices. LuxSci supports Google Authenticator for Two-Factor authentication to WebMail. Setup is simple; this video walks you through setting it up.
With LuxSci’s new Application-specific passwords (a.k.a. “login aliases”), users can create distinct username/password combinations for use with different applications, devices, or for shared account access. These login aliases can have limited privileges; for example, granting access only to email or only to web site file storage. Use of application specific passwords can greatly enhance user security. In this article, we discuss application-specific passwords, what their benefits are, and how to use them effectively.
Social Engineering Protection
LuxSci adds new technologies to protect your account from social engineering during support phone calls and chats. Watch this video to learn what we do now to better secure your account from social engineering.