January 23rd, 2014

Archive All Sent Marketing Email with the LuxSci High Volume Service

Long available with LuxSci’s standard email services, users of LuxSci’s High Volume Bulk Outbound Email service can also have copies of all sent messages automatically BCC’ed to an email address of their choice (at any service provider to whom receipt of these messages is acceptable).

Collection of copies of all sent email messages is crucial for anyone who needs to have all sent email archived for backup, auditing, or compliance reasons.  If you are sending bulk email, transactional email, or marketing email in a healthcare context, HIPAA may apply and your messages all need to be archived.  The mass emailing must also be done in a HIPAA-compliant manner, such as using the LuxSci Premium High Volume sending services. 

High Volume users can configure this per-user feature under their “My Preferences > Email Tools > Outbound Email > Copies of Messages” area.  Users of LuxSci’s standard email services can enable this feature in the same place for per-user configurations, and in their domain administration area for domain-wide enforced capturing of inbound and/or outbound email.

Note that in order to use this BCC feature, High Volume must have a separate email address to which to have these messages delivered.*  Standard high volume email accounts for not include mail storage or inbound mail delivery capabilities; they are for outbound email only.

*Some email services (such as LuxSci) may limit or monitor the number of messages that a user can receive at once.  If you are sending to very large mailing lists and sending copies of all of these messages to a single archival user, this may be considered an attack on the email provider hosting your archival user!  You must choose a rate of email sending (and thus delivery) that is acceptable to the email provider hosting your archival email address…. and don’t use Gmail or another free provider for this purpose as they will not like it and may blacklist you.

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