Category: Business Solutions

Prevent Patient No-Shows with Automated Appointment Reminders

September 6, 2022

Missed medical appointments are not only bad for your business, but they can also negatively impact patient health outcomes. You can improve attendance and health outcomes without adding to administrative overhead by automating appointment reminders and customizing them according to patient preferences. Why Implement Automated Appointment Reminders There are many reasons to introduce automated appointment […]

Business Continuity Planning: RTO vs RPO

August 30, 2022

When working in a critical sector like healthcare, business continuity planning is an essential task. In fact, organizations subject to HIPAA regulations must create a risk assessment that identifies the systems that contain sensitive data and plan for what happens to that data in case of an emergency. Once you understand what data is at […]

What is a Digital Front Door?

July 19, 2022

Patient engagement is a growing concern in today’s healthcare ecosystem. As many providers transitioned to telehealth during the pandemic, the concept of a “digital front door” evolved to describe how patients interact digitally with healthcare providers. Definition The term “digital front door” describes an omnichannel engagement strategy that leverages technology to meet the needs of […]

Collecting Patient-Reported Outcomes

June 28, 2022

More healthcare organizations are searching for ways to improve patient outcomes while reducing costs. As the many in the industry are experimenting with value-based healthcare models, payers and providers need a way to measure the quality of care received to determine efficacy and provider reimbursement rates. Collecting patient-reported outcomes is one way to measure patients’ […]

Increasing Resiliency with Data Backups

June 21, 2022

Making backups of collected data is a critically important part of risk management. Backups provide redundancy in case of human errors, hardware failure, cyberattacks, power failure, and natural disasters. Properly implemented backups reduce risk and provide organizations flexibility when systems go down. Server outages, whether accidental or malicious, can be detrimental to business operations, and […]