As today’s healthcare patients demand more personalized and efficient care, secure communication tools have become a requirement for modern multi-touch engagement. With increasingly tech-savvy patients and customers, today’s providers, payers and suppliers are turning to secure texting apps for healthcare to open up new communications channels, enhance engagement, and improve overall health outcomes. Sounds great, […]
Today, we’re excited to announce two new reporting features designed to help healthcare organizations improve reporting accuracy and the overall effectiveness of their email campaigns. The new features offer deeper insights into Apple Mail and Google email performance by distinguishing between opens and clicks performed by human actions and automated events — and by giving […]
Recent research from McKinsey & Company indicates that people prefer more personalized experiences when engaging with companies, businesses and providers. While the retail, technology and financial services sectors have realized the benefits of personalization for years, the healthcare industry has been slower to adapt—providing huge opportunities to improve experiences and outcomes with better communications. Simply […]
You’ve just been told that your email marketing program is putting your company at risk of violating HIPAA. What now? If you want to continuing using email to communicate with patients, you must implement HIPAA-compliant email marketing. Start by breaking down that goal into two components: becoming HIPAA compliant and achieving your HIPAA marketing objectives. […]
