Email Security in the Cloud: 7 Things You Need to Know
Gartner reports that just 13% of global enterprises are using cloud services today, although this percentage is forecasted to rise. A HIMSS Analytics survey of cloud adoption in healthcare organizations reveals that 83% of IT executives use cloud services, mostly running SaaS-based applications in the cloud. In the complex healthcare sector burdened by regulations, there may be some hesitancy to trust the cloud to secure business email, particularly messages containing private/personal health information (PHI).
However, reputed cloud email security providers can do a far better job of ensuring the confidentiality and availability of your email than what your organization may be able to manage, especially if you are cost-constrained.
Here are seven things you should know about cloud-based email security.
1. It blocks email threats
‘Email security in the cloud’ refers to a buffer between your computer and internet. The email security service receives all the inbound and outbound email, which then moves to the mail server located in the same or different cloud. This method can ensures that messages remain free of virus and adhere to content policy prior to being sent out or downloaded to the client PC.
- Malware can be removed from the messages before they reach the client computer.
- Email can be filtered in real-time to retain spam and blacklisted content offsite before it can reach you.
- Security settings can be configured and modified from any location, thanks to web consoles. Malware levels and email traffic can also be intercepted continuously.
- As maintenance is centralized, content filters and blacklists can be refreshed and updated quickly.
- In the event that the provider’s email server fails, emails can be queued in the cloud until the server is up and running online again.
2. It is a cost-effective solution
Maintaining an in-house email server and ensuring iron-clad security is an expensive proposition. It can all add to a far bigger figure than the per-user cost charged by an external email security provider. Scaling up will also require costly data center upgrades. Cost concerns are greatly lowered when your emails are housed in a secure cloud. Not only will the provider handle security upgrades and ensure that there are no lapses, as this will directly affect the sustainability of their business, but also offer you multiple price plans based on email volume and other features.
3. It assures reliable uptime
Most large cloud providers offer excellent uptime percentages. They also offer 24/7 support to respond to your concerns and assist you during emergency situations. LuxSci, for instance, offers phone, email and live chat support to cater to various client preferences. In the rare event of outages, healthcare enterprises are notified and issues are resolved in the quickest possible time.
4. It enables healthcare organizations to send high-volume transactional and marketing email
Major cloud-based email security providers allow healthcare organizations to choose from multiple plans based on number of users and specific requirements, such as email sending, secure chats, secure video and the required cloud storage, among others. LuxSci offers end-to-end encryption to secure the confidentiality and integrity of high-quantity outbound email, and includes a premium high volume option with high sending limits, custom email message headers, high-throughput server clusters, dedicated servers and IPs, and fully-featured email hosting accounts.
5. It facilitates easy collaboration in the cloud
Major cloud email security providers offer a full suite of collaboration tools. They include calendars, tasks, libraries, contacts, tasks and blogs. Users can leverage these tools to boost interaction and productivity.
6. It offers the benefit of real-time synchronization
Healthcare has “gone mobile” steadily over the past few years. Mobile computing is improving the healthcare experience and has firmly integrated into the daily operations of healthcare organizations. Mobile email security is an important aspect that healthcare organizations cannot afford to overlook. A reliable cloud email security provider addresses this concern by providing secure, real-time synchronization for tasks, notes, contacts and calendars. Compatibility with all popular mobile operating systems such as iOS, Android and other devices is also assured.
7. It supports HIPAA compliance goals
Advanced cybersecurity has made it possible for sensitive information containing personal health information to stay protected against hacking threats. If you send patient health information electronically/electronic patient health information/ePHI, a major HIPAA-compliant cloud email security provider will provide robust encryption to safeguard the privacy of all ePHI sent within your organization, to patients and qualified third-parties. LuxSci backs up your data and offers an auditing service as well.