March 22nd, 2023

How to Personalize Email Campaigns Using Custom Fields

Personalizing your email content is essential to provide an excellent patient experience. With LuxSci’s Secure Marketing platform, you can use the custom fields feature to make it easier to segment your contacts and personalize content at scale. What Are Custom Fields? Custom fields store additional data about your contacts. Traditional custom field data includes information […]

March 15th, 2023

The Benefits of Using PHI in Patient Communications

Some healthcare organizations do not allow PHI to be sent outside the patient’s health record. However, by allowing your marketing and administrative teams to use PHI in patient communication, you can streamline operations, improve the patient experience, and increase revenue. Although the healthcare industry is traditionally slow to adopt new technologies, the past few years […]

March 8th, 2023

Patient Portals and Patient Engagement

Patient portals are powerful tools that allow patients to access their health records and even enable appointment scheduling and communication with healthcare providers. Despite their growing importance and popularity, patient portals alone aren’t a solution for patient engagement. What is a Patient Portal? A patient portal is a secure online website that gives patients 24-hour […]

March 1st, 2023

Futureproof Your Data Loss Prevention Strategy with Always On Email Encryption

The threats to sensitive data keep increasing, and organizations are struggling to stay secure. With the government considering new cybersecurity requirements for critical infrastructure, many organizations are reviewing their data loss prevention policies and are looking for ways to improve their security stance. This article reviews standard data loss prevention methods, their shortcomings, and how […]

February 27th, 2023

New Feature Announcement: Automated Reporting with Webhooks

The LuxSci team is pleased to announce the release of automated reporting with webhooks to help organizations manage their data workflows. These updates will allow administrators to push information and analytics from their email campaigns into existing dashboards or to email recipients in close to real time.  “Webhooks give us the ability to receive real-time […]