If you are having problems with message delivery, one of the first troubleshooting steps is to view the email headers. You can do this by viewing the message source. We will explain the basics, then teach you how to view headers in email for the most popular clients. These include Gmail, Apple Mail, Yahoo! Mail, […]

Securely Sending COVID-19 and Other Test Results via Email or Text The COVID-19 pandemic has made it clear just how important it is to have secure, quick, and effective methods for sending test results to patients. A faster response may help to limit further exposures, because those with positive results may be even more likely […]

Not only is patient engagement critical to the well-being of your patients, but it’s also a key driver in the long term success of your organization. If you have been neglecting this important component of healthcare and business, it’s time to reexamine your approach. But before you jump in too deeply, you also need to […]

As security and privacy become more prominent in the news, you’re probably starting to hear the term end-to-end email encryption a lot. But what does it actually mean? You may have a rough idea that it protects your data, but many people are vague on the specifics. However, it’s the details of end-to-end encryption that […]

Want to improve your email open and click rates, but scared you might end up compromising data or personal information?  It’s a common fear, but in our world of constant cybersecurity incidents, it should probably get even more attention than it does. If your organization falls under the HIPAA regulatory framework, you need to have […]