Many patients are apparently wary of embracing patient portals due to security concerns. Learn how you can reassure them about the safety. No doubt, patient portals are highly effective in increasing patient engagement and optimizing treatment outcomes. But many patients tend to be reluctant in adopting this “new” tool as they are concerned about the […]

Thinking of incorporating electronic health information exchange (HIE) into your business process flow? Here are 5 things you should not miss. Health information exchange (HIE) through electronic means is a great way to add value to your practice. No doubt, any form of HIE has its own share of benefits. For example, faxing patient information […]

I just got junk email … from me! It is surprisingly common for users to receive Spam email messages that appear to come from their own address (i.e. “joe@domain.com” gets a Spam email addressed so it appears to be from “joe@domain.com”).  We discussed this issue tangentially in a previous posting: Bounce Back & BackScatter Spam […]

HIPAA covers telehealth but does this make it safe? Learn the measures that ensure patient safety and privacy while using a virtual doctor visit program.  Over the past few years, the rise of telehealth in healthcare has transformed patient-doctor interactions. Nonetheless, the privacy and security of protected health information (PHI) remain a big question. These […]