" delivery Archives - LuxSci

Posts Tagged ‘delivery’

Email Delivery: How do you know if they got your message?

Monday, July 17th, 2017

You just sent an important business communication via email and assume all is well … but what if that email was not received?

How do you know?  There could be significant delays or consequences if the message was not delivered.  What can you do to put your mind at ease?

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Where’s the Email? Diagnosing and Resolving Issues with Missing Email

Monday, December 1st, 2014

In many ways, the Internet is still like the Wild Wild West. Email messages sent to you or from you can and do “go missing” for no apparent reason.  This can happen no matter what email provider you use. So, what happened to these “AWOL” messages?  How can you diagnose and solve the problem?

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Split Domain Routing: Getting Email for Your Domain at Two Providers

Wednesday, February 20th, 2013

Split Domain Routing (SDR) is a term used when you wish for some users in your domain to be able to get email at company X while others can get their email at company Y … and all these users have email addresses in the same domain.

For example, lets say your company domain is “my-doctors-on-call.com” and you are in the process of moving your email from some company X to LuxSci.com. You have doctors Joe and Emily whose email addresses are joe@my-doctors-0n-call.com and emily@my-doctors-on-call.com.  The migration is not complete or you need to migrate over time for some reason … so Joe needs to still get his email at Company X, but Emily is all moved and needs to get her email at LuxSci.com.  This is “Split Domain Routing” … some email going one place, some going elsewhere.

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Reports: Tracking Sent Email Messages – Messages Sent and Delivery Status

Monday, September 10th, 2012

The number one type of Support request we receive involves tracking sent email messages and seeing what happened to them.  Most of these questions could be answered by the users themselves if they were aware of the rich sent email reporting tools available to them.

LuxSci provides detailed searchable, downloadable reports on email messages sent from WebMail and SMTP and includes real-time delivery tracking information so you can see exactly what has been delivered, what is still queued, what has failed — and why.

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