Tag: patient experience

What is a Digital Front Door?

July 19, 2022

Patient engagement is a growing concern in today’s healthcare ecosystem. As many providers transitioned to telehealth during the pandemic, the concept of a “digital front door” evolved to describe how patients interact digitally with healthcare providers. Definition The term “digital front door” describes an omnichannel engagement strategy that leverages technology to meet the needs of […]

What is the Difference Between Asynchronous and Synchronous Communications?

June 7, 2022

Synchronous and asynchronous are terms used to describe when and how individuals communicate. The critical difference between asynchronous and synchronous communication is that synchronous communications are scheduled, real-time interactions. Asynchronous communications happen independently and don’t need scheduling. This article explores the differences between each and how they can be utilized in a healthcare context. Synchronous […]