Your eCommerce customer, Paul, has ordered a special mattress for his bed. He’s put the item into the cart, and paid for it. Now you send a confirmation of purchase email. But, instead of just a note stating that “we’ve received your payment, and your item has been posted for shipment…” or whatever boilerplate many […]
In a question recently submitted to “Ask Erik,” John asked: “How does sending a TLS-encrypted email sometimes become non-compliant? Lets says I send an email from my Office 365 Business account to a gmail.com account which both support TLS encryption. Is it because I do not know what path and what servers the email has […]
I just got junk email … from me! It is surprisingly common for users to receive Spam email messages that appear to come from their own address (i.e. “joe@domain.com” gets a Spam email addressed so it appears to be from “joe@domain.com”). We discussed this issue tangentially in a previous posting: Bounce Back & BackScatter Spam […]
While messaging apps may have become more popular over the last ten or so years, email remains an essential method of communication, particularly for businesses. Despite its widespread use, there are many security problems associated with regular email: Message Tampering False messages are a significant threat, particularly regarding business and legal issues. Imagine someone else […]
We are often asked by our users to help them determine from where an email message has originated. “Where did this spam come from?” In general, it is fairly easy to do this if you have access to the “headers” of the message. In this post, we will show you how to determine a message’s […]
